Key Responsibilities
- Recruit, train, and mentor a team of sales representatives to achieve and exceed individual and team sales targets
- Foster a positive Lead, Manage, and Accountability (LMA)
- Provide clear directions and communicate with clients and team members
- Understand the customer needs and match company offerings
- Demonstrates knowledge and experience in selling to mid and executive level managers in a competitive marketplace
- Observes (ride-along's) and provides team members with effective and encouraging coaching and feedback
- Working CRM knowledge, preferably Salesforce, and experience holding the team accountable for using the system
- Manage Scorecard and Team Needs
- Drives accountability through use of tools and processes
- Sales plans in place
- Pipeline is visible
- Forecasting is reliable
- Resource needs are communicated and backed up by data)
- Identifies gaps in standards, processes, and procedure, and mentor the staff to align with those changes
- Identify gaps in processes and procedures and align with department leaders to resolve
- Communicate to team members the importance of the sales process
- Captures sales process best practices, builds or enhances sales process tools, provides training and drives adoption with the team
- Establishes a “way” in which the sales organization works and a rhythm of meetings and activities to drive performance
- Sales process and reporting
- Activity expectations
- Routine meetings (1:1’s, group, training, forecasting, management reporting)
- Systems for proposals, forecasting, etc.
- Effective usage of CRM
- Expense management and expectations
- Understanding ITC agreements
- Review and approve all quotes
- Review and approve all service agreements
- Demonstrates business acumen on how Company’s business operates (strategically, financially and operationally)
- Maintains open and productive communication channels with the President and leadership team by communicating information clearly and effectively between the sales team, management team, and customers
- Participates in leadership meetings and provides updates on sales
- Provides visibility into pipeline, forecast, leading indicators (sales activities) and lagging indicators (results)
- Works collaboratively with and maintains open and productive communication channels with other departments
- Works effectively with all other departments and leaders for day-to-day leadership of the sales team as well as prepares the team for growth
- Be a true role model for company values and culture
- Always presents a professional image in appearance, communications, and interactions
Skills, Knowledge and Experience
- Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. A master’s degree is a plus
- At least 5-7 years of experience in sales, with a proven track record of meeting or exceeding sales targets
- At least 2 years of experience in a leadership or sales management role
- Strong understanding of sales techniques, strategies, and processes
- Demonstrated success in driving revenue growth and achieving business objectives in the tech industry
- Strong analytical and data-driven decision-making skills
- Excellent leadership and communication abilities, with the capacity to inspire and motivate teams
- Experience and knowledge in MSP, VOIP, Security Cameras/Access points preferred
- The ability to work under pressure and handle stress
- Deep understanding of sales and marketing strategies in the tech service sector
- Familiarity with the latest technology trends, market developments, and competition
- Ability to adapt to a fast-paced and dynamic business environment
- Excellent leadership and coaching ability; can successfully coach others in sales practices
- Proficient in CRM Software and Microsoft Suite
Job Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field
- 5-7 years of sales experience with a proven track record of meeting or exceeding targets
- At least 2 years in a leadership or sales management role
- Working CRM knowledge (preferably Salesforce) and strong proficiency in CRM software
- Proficient in Microsoft Suite
- Strong understanding of sales techniques, strategies, processes, pipeline management and forecasting
- Demonstrated success driving revenue growth in the tech industry
- Excellent leadership, coaching, and communication abilities
- Strong analytical and data-driven decision-making skills
- Experience and knowledge in MSP, VOIP, Security Cameras/Access Points
What We Do
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more. In-Telecom goes beyond being an ordinary IT provider; we are your dedicated technology partner committed to your company’s objectives and expansion. Positioned at the forefront of emerging technology trends, we possess expertise in technology integration, support, and development. What sets us apart is our knowledge and skills that surpass other MSPs and our distinctive story, process, and exceptional team. We’re motivated by the mindset that we must achieve our personal, company, and partner goals. We call it the 3 W’s. When our clients win, our company wins, and our community wins. Creating the In-Telecom Experience and lasting partnerships requires a proven process for ensuring client success. We’ve developed The ITC Way to ensure the best experience for all of our partners from discovery to impllementation and beyond.
Why Work With Us
Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of communications and technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today.
