The Opportunity
We're hiring a Sales Manager to lead our sales team and sales motion end-to-end. This is a player-coach role for the first 6–12 months before evolving into full-time manager. For the player-coach time period, you'll contribute to the team’s quota and close your own deals while building the systems, playbooks, and coaching cadence that help level up our current two-person AE team. You’ll then transition to full time management and continue to level up & grow the team.
You'll report to our VP Growth and manage our two AEs from day one. You'll have real authority: over deal strategy, pipeline accountability, close methodology, and how we evolve the motion across our Software and Software + Services pipelines.
We’re growing rapidly as a company with market leadership, strong market pull, and a massive and growing opportunity ahead of us, and have consistently outpaced goal. This is an opportunity to help level up our processes and fully tap the strong potential our GTM motion shows, while making an impact on clinician, researcher, and patient lives.
What You'll Do
- Own revenue targets. In the first 6-12 months as player coach, you’ll personally contribute a book of business to best learn our ICP, market, and products.
- Build and run the sales coaching infrastructure from scratch: pipeline and demo reviews, deal strategy sessions, close methodology, CRM discipline/pipeline hygiene, and the playbooks our AEs run on every deal. Tailor this to our various products and ICPs. Leverage data-driven analysis to identify pipeline and process gaps and quickly address them.
- Provide strong mentorship to our high-performing sales team, helping them confidently beat goal every quarter
- Partner with the VP of Growth on team quota-setting, forecasting, and how the sales motion evolves as we scale.
- Be the connective tissue between marketing and sales — ensuring inbound volume is followed up with the right urgency, motion, and sequencing.
- Represent the voice of sales in cross-functional conversations: surfacing product gaps, ICP refinement, pricing feedback, and what's actually happening in the field
- Represent Osmind at various industry conferences and events (quarterly travel).
- Use AI to increase selling and coaching effectiveness: Leverage Gong, Claude Skills, and other AI insights, e.g. call summarization, automated follow-ups, demo prep to reduce manual admin so the team spends more time on high-quality prospecting and deal execution.
What We're Looking For
- 6-8 years of inside sales experience in healthcare SaaS or services — you've sold into independent medical practices or similar buyers and understand how clinicians and clinic owners make purchasing decisions
- 1+ year of management experience with strong reviews from the sales team you managed
- Player-coach experience or explicit readiness: you've either done this before or you're at the stage in your career where you're hungry to build, not just execute
- Demonstrated ability to improve a team's close rate, not just your own — you improve team-wide performance through structured opportunity inspections, coaching conversations, and ongoing accountability.
- Low ego, high accountability — this is a small team and everyone owns outcomes
- Experience with both SMB and midmarket sales motions
- Data driven: you obsess over pipeline conversion, velocity, ARR attainment metrics.
- Startup experience at Series A through C companies, demonstrating an ability to run autonomously, with high velocity, and embrace ambiguity
Bonus points
- Experience selling EHR, RCM, or practice management software
Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities.
Skills Required
- 6-8 years of inside sales experience in healthcare SaaS or services
- 1+ year of management experience
- Experience with both SMB and midmarket sales motions
- Demonstrated ability to improve a team's close rate
- Startup experience at Series A through C companies
What We Do
Osmind is a San Francisco–based public benefit corporation led by scientists, technologists, and psychiatrists to advance new evidence-generating medicine that helps people living with moderate to severe mental health conditions. For more information, please visit osmind.org. We're hiring across the board! osmind.org/careers
