At F.H. Furr, we're looking for an experienced Sales Manager to lead and coach a team of residential service technicians while driving operational excellence, customer satisfaction, and revenue growth. If you're passionate about mentoring others, improving performance, and helping technicians reach their full potential, this is an opportunity to make a lasting impact with one of the region's most respected home service companies.
Why Choose F.H. Furr?
- Top-of-market compensation
- Performance-based bonus opportunities
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities within a growing organization
- Supportive leadership and a strong team culture
About F.H. Furr
For more than 40 years, F.H. Furr has delivered trusted plumbing, HVAC, and electrical services to homeowners throughout Virginia, Maryland, Delaware, and Washington, D.C. With over 850 employees and more than 600 service vehicles on the road, we've built our reputation on integrity, quality workmanship, and exceptional customer care.
What You'll Do
Develop and Lead Your Team
- Coach and mentor residential trades technicians to improve customer-facing skills
- Conduct ride-alongs and performance reviews
- Create individual development plans and help technicians achieve their goals
- Foster a culture of accountability, teamwork, and continuous improvement
Drive Performance and Growth
- Monitor and improve key performance metrics, including revenue, close rates, and average ticket value
- Help technicians identify opportunities to deliver solutions that meet customer needs
- Partner with leadership to achieve department goals and growth objectives
Manage Daily Operations
- Ensure efficient scheduling, staffing, and workflow management
- Collaborate with dispatch and customer service teams to maximize productivity
- Resolve customer concerns and support a world-class service experience
Maintain Excellence
- Uphold company standards for safety, workmanship, and professionalism
- Promote best practices and ensure compliance with industry regulations
- Lead by example and set the standard for exceptional service
What We're Looking For
- Previous leadership experience managing teams
- Strong coaching, mentoring, and performance management skills
- Proven ability to motivate teams and drive results
- Strong communication and problem-solving abilities
- Passion for developing people and creating high-performing teams
Leadership Profile
The ideal candidate is a hands-on leader who enjoys being in the field, coaching technicians, solving challenges, and celebrating team success. You know how to balance accountability with support, inspire others to perform at their best, and create an environment where people can grow both personally and professionally.
Performance-Based Rewards
Your success will be measured by the success of your team. This position offers bonus opportunities tied to key performance indicators, including:
- Revenue growth
- Team performance
- Customer satisfaction
- Technician development and retention
- Operational efficiency
When your team succeeds, you succeed.
Posted Min Pay RateUSD $100,000.00/Yr. Posted Max Pay RateUSD $130,000.00/Yr.
Skills Required
- Previous leadership experience managing teams
- Strong coaching, mentoring, and performance management skills
- Proven ability to motivate teams and drive results
- Strong communication and problem-solving abilities
- Passion for developing people and creating high-performing teams
What We Do
As a community-oriented company for over 40 years, we put our customers first and stand behind our products and services. Whether the job is for plumbing, heating, air conditioning, or electrical, our knowledgeable, experienced, and professional technicians will get it done right - the first time. At F.H. Furr, long-term customer satisfaction is important to us; that's why we install state-of-the-art equipment that comes with a 100% satisfaction guarantee. See why we’re the most trusted plumbing, HVAC, and electrical company in Northern Virginia, D.C., and Maryland, and call us TODAY! We're ready to serve you.
