Sales Manager

Posted 2 Days Ago
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Thousand Oaks, CA, USA
In-Office
55K-85K Annually
Entry level
Design • Manufacturing
The Role
Drive growth through inbound lead response, outbound prospecting, customer relationship management, estimates, solution development, and opportunity closing. Coordinate with design and operations teams to transition sold projects into fabrication and installation while keeping customers informed. Maintain accurate CRM records, manage multiple priorities, conduct local customer site visits and surveys, and ensure strong follow-through and satisfaction throughout the sales cycle.
Summary Generated by Built In

Summary: 
Signature Signs seeks a proactive and results-driven Sales Manager to join our team. This role is essential in driving the company’s growth by developing and nurturing client relationships, managing projects, and ensuring customer satisfaction. Signature Signs is a family-owned business founded in 1986. We’ve helped over 5,000 customers in Ventura, Santa Barbara, and Los Angeles Counties, including local and national brands. We craft signs of all kinds, including channel letters, monuments, cabinets, sandblasted, neon, vinyl, lobby, and ADA signage. 

This role primarily involves inside sales (65%), with the remaining time spent locally, in the field on customer site visits and surveys. The majority of our new leads are inbound, but we are making a concerted effort to become more proactive by prospecting and running targeted outbound campaigns. A successful Sales Manager in the sign industry is attentive to customer needs, detail oriented, knowledgeable about the product, but above all is responsive and always follows-through. Join a growing team that cares deeply about design, craftsmanship, collaboration, all in the name of elevating our customers’ brands. 

Responsibilities:

  • Respond to inbound leads arriving through various channels quickly. 

  • Source new opportunities within the community and introduce potential customers through various means.

  • Help customers and navigates the complex landscape of custom signage.

  • Partner with our in-house design and operations teams to visualize the customer’s requirements. 

  • Write estimates, suggest solutions, and close opportunities. 

  • Hand projects off to our fabrication teams with a keen attention to detail. 

  • Keep customers up to date on fabrication timelines and coordinate final installations. 

  • Ensure your leads and opportunities are always up to date in the CRM. 

  • Effectively handle multiple priorities, organize workload, and meet deadlines.

  • Be a team player in a collaborative office environment

Qualifications:

  • Self-motivated, target-driven, and results-oriented individual who can work towards meeting sales targets. 

  • Experience executing throughout the sales cycle from targeted prospecting, to close.  

  • Knowledge of signage products and services is advantageous, but not required.

  • Customer oriented with exceptional follow-through. 

  • Excellent verbal and written communication skills.

  • Strong organizational skills to manage multiple leads and tasks efficiently.

  • Proficiency with various communication and lead tracking tools, CRM software, Google Docs, and project management tools like Trello.

Benefits:

  • Competitive salary.

  • 401(K) with match.

  • 10 paid holidays per year. 

  • 5 paid wellness days per year. 

  • Year-end, performance-based bonus.

Skills Required

  • Self-motivated, target-driven, and results-oriented with the ability to meet sales targets
  • Experience executing the full sales cycle from targeted prospecting through close
  • Knowledge of signage products and services
  • Customer-oriented with exceptional follow-through
  • Excellent verbal and written communication skills
  • Strong organizational skills for managing multiple leads and tasks efficiently
  • Proficiency with communication and lead-tracking tools, CRM software, Google Docs, and project management tools such as Trello
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The Company
6 Employees
Year Founded: 1986

What We Do

Signature Signs is a family-owned commercial signage company serving businesses, property managers, hospitals, and nonprofits across Ventura, Santa Barbara, and Los Angeles counties. It manages custom sign projects from initial site survey and design through permitting, fabrication, and installation. Its work includes channel-letter, monument, cabinet, sandblasted, neon, vinyl, lobby, and ADA signage, helping clients strengthen brand visibility with responsive guidance and a streamlined process.

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