Membership Sales Manager

Posted 21 Days Ago
Be an Early Applicant
Boise, ID, USA
In-Office
17-19 Hourly
Entry level
Beauty
The Role
Drive membership sales and client rebookings across two massage studios. Build client relationships, explain wellness memberships, track sales goals, prepare performance reports, coach and mentor front desk staff, support scheduling and check-ins, resolve client concerns, and maintain service standards. The role requires splitting time between Boise and Meridian studios, with open availability and a strong focus on customer service, sales performance, and team support.
Summary Generated by Built In
Overview

Membership Sales Manager

Elements Massage | Boise & Meridian, Idaho

Are you a motivated sales leader who knows how to drive results, coach a team, and create a culture of accountability? Elements Massage is looking for a Wellness Sales Manager to lead membership growth and strengthen sales performance across our Boise and Meridian studios.

Sales are the foundation of our business, and this role is responsible for driving that success. You will work alongside studio management to improve membership conversion, develop team sales skills, track performance, and ensure our studios consistently meet their goals. 

Key Responsibilities
  • Drive Sales Performance: Lead membership sales initiatives, and implement strategies to increase revenue and membership growth.
  • Coach & Develop the Team: Train and mentor our Wellness Membership Advisors (WMAs) to improve sales techniques, build confidence, overcome objections, and increase individual performance.
  • Create Accountability: Set clear expectations, follow up on individual and studio goals, identify performance gaps, and coach team members toward measurable improvement.
  • Support Studio Operations: Assist with onboarding, monthly sales meetings, scheduling coverage, service standards, and communication with management regarding staff performance or recurring concerns.
  • Analyze & Report Results: Review sales trends, identify opportunities, and collaborate with management on strategies to improve performance across both studios.
The Ideal Candidate
  • Has proven sales experience, preferably in a service-based industry.
  • Has experience coaching, training, or holding a team accountable to performance goals.
  • Is confident having direct conversations about sales results and individual improvement.
  • Is goal-oriented, self-motivated, organized, and comfortable working independently.
  • Communicates effectively and balances strong sales expectations with excellent customer service.
  • Is proficient with computer systems; Mindbody experience is a plus.
  • Is willing to split time between our Boise and Meridian studios.
Position Details & Benefits
  • Pay: $17–$19 per hour, plus monthly performance bonuses up to $1,000+ earning potential
  • Hours: 30–35 per week
  • Schedule: Open availability, including evenings and weekends
  • Health, dental, and vision insurance
  • 401k with up to 3% employer match
  • Vacation and sick pay
  • One complimentary massage, stretch or facial each month at either each studio
  • Opportunities for growth within the company

Contact Michelle at (208) 421-2466 or [email protected] to learn more or schedule an interview.

This person also must be willing to split time between our two studios in Meridian and Boise.

Legal Disclaimer©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Skills Required

  • Proven sales experience, ideally in a service-based industry
  • High-energy and positive attitude with a strong focus on customer service
  • Self-motivated and goal-oriented, with the ability to work independently and within a team
  • Excellent communication and interpersonal skills
  • Proficiency with point-of-sale software or CRM systems
  • Passion for wellness and knowledge of massage and/or skincare benefits
  • Open availability and willingness to split time between the Boise and Meridian studios
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The Company
HQ: Denver, Colorado
452 Employees
Year Founded: 1983

What We Do

WellBiz Brands, Inc., the preeminent beauty and wellness platform. The WellBiz Brands portfolio features category leaders including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. With nearly 900 locations, WellBiz Brands is uniquely qualified to serve the growing needs of the health and beauty conscious consumer through recurring revenue experience-based brands. Backed by a management team with nearly a century of combined leadership experience, WellBiz Brands is the future of customer-centric, membership-based brands. The company has received national recognition on lists such as the Inc. 5000 Fastest Growing Companies, Entrepreneur’s Franchise 500 and Franchise Times Fast & Serious, among others.

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