Description:
The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division to effectively execute sales strategies that will maximize sales volume, drive targeted profitable growth and professionally develop the Sales staff.
Essential Duties and Responsibilities
• Develop and implement comprehensive business strategies, and sales and marketing plans that complement the overall operating plan for the business unit.
• Develop the sales forecast and maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement.
• Direct a staff of sales and administrative personnel, including responsibility for hiring, training and performance coaching and management; complete weekly “ride-alongs” with sales personnel to provide training and coaching.
• Assist with new customer solicitation, bid preparation and customer retention strategies.
• Meet regularly with sales personnel to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs.
• Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve accordingly.
• Participate with business unit leadership to develop and implement pricing strategy to meet Company objectives.
• Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base.
• Maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures to assist sales personnel in particular selling circumstances as the need arises.
• Complete all required sales reports in a thorough and timely fashion.
• Review Customer Service Agreements for terms and conditions pricing, accuracy and other requirements.
• The sales manager will be also be responsible for being the sales representative for a small territory..
• Additional duties as assigned.
Qualifications:
Education/ Experience:
- Bachelor’s degree in sales, marketing, management or similar field.
- Experience in the Solid Waste Industry preferred.
- Minimum of 5 years experience in a role that includes supervising or managing sales personnel and activities.
- Experience developing comprehensive sales strategies.
- Professional presentation; is confident, assertive and displays a high level of self-esteem.
- Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
- Good communication skills (written and verbal); able to effectively communicate to all levels of management, both internally and externally.
- Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.
- Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
- Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
- Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
- Is trustworthy and maintains the highest level of confidentiality at all times.
- Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
- Has a service orientation; is actively looking for ways to help people.
- Ability to foster teamwork and enlist the support and participation of others.
- Demonstrates the ability for innovation and supports organizational change to enhance organizational effectiveness.
- Is responsible for one’s performance and sets clear expectations for the performance of his or her team
Skills Required
- Bachelor's degree in sales, marketing, management, or a similar field
- Minimum of 5 years of experience supervising or managing sales personnel and activities
- Experience developing comprehensive sales strategies
- Experience in the solid waste industry
- Professional presentation, confidence, assertiveness, and strong self-esteem
- Strong written and verbal communication skills
- Strong active listening skills
- Problem-solving, information-gathering, and logical decision-making abilities
- Self-motivation, strong work ethic, competitiveness, and goal orientation
- Ability to maintain confidentiality and demonstrate trustworthiness
- Excellent persuasion and customer service skills
- Ability to foster teamwork and gain support from others
- Ability to support organizational change and improve effectiveness
- Ability to set clear performance expectations and take responsibility for team performance
What We Do
Meridian Waste is an environmental services company specializing in solid waste collection, transportation, recycling, disposal, and related trash services. It provides garbage pickup, recycling collection, waste disposal, and dumpster rentals for businesses, homes, and communities. The company emphasizes high-quality, reliable service and a respectful, caring approach to customers and employees, delivering clean and clear results through dependable waste-management operations for local customers.
