Global Facility Management & Construction - Melville, NY (In Office)
WHO WE ARE
We’re Global Facility Management and Construction, an innovative and groundbreaking organization launched initially out of a studio apartment in 2004 and now grown and expanded to a staff of 160 tasked with building and managing some of the most interesting and innovative properties throughout the continent.
We’re looking to add to the best team in the biz, and we’re actively seeking high performing, highly engaged teammates with an entrepreneurial spirit and a good sense of humor who can’t resist a challenge.
We strive every day to build an inclusive, equitable, dynamic, and engaging culture. We offer a rich and full suite of benefits and perks, from paid holidays and awesome team building activities to summer barbeques and celebrations, and of course our employee appreciation program. As far as traditional benefits, we offer excellent health and dental coverage, life insurance and 401k, and of course a compelling PTO program.
Think you’ve got what it takes? Join our dynamic and engaged team today!
POSITION OVERVIEW
Global is hiring a new team member to lead the buildout of our sales organization. As the business continues to grow, we are investing in the people, processes, and infrastructure needed to scale new customer acquisition in a repeatable and measurable way. In the near term, this person will focus on building the foundation - standing up the CRM, defining pipeline stages, building outreach cadences and sequences, developing sales pitch materials and end-market one-pagers, and establishing how activity and results get tracked and reported.
As the infrastructure is developed and the sales team grows, this person will also oversee management of the sales representatives - owning pipeline reviews, coaching reps, setting quotas, and driving accountability. The expectation for this role is to hire, onboard, and manage several sales reps within the first 6-12 months after joining Global.
KEY RESPONSIBILITIES
Infrastructure & Process
- Own and configure CRM - pipeline stages, account scoring, activity tracking, and reporting
- Build and maintain a scored target account list across primary and expansion end markets
- Design outbound outreach sequences for team
- Create end-market proof points and one-pagers for use in field outreach
- Develop sales playbook including prospect qualification and discovery call protocol
- Establish weekly pipeline review cadence and rep accountability
Team Management
- Hire, onboard, and manage sales team members
- Own territory design, quota setting, and rep coaching
- Run weekly pipeline reviews and hold reps to activity and outcome metrics
- Support reps in closing deals and managing handoff to the customer success team
WHAT WE’RE LOOKING FOR
Experience
- 10+ years in sales, preferably with experience in facilities maintenance
- Experiencing developing and implementing sales processes
- Proven track record of closing new logos through both cold outbound and relationship-driven channels
- Familiarity with the facilities management decision-maker - VP of Facilities, VP of Real Estate, Director of Store Development and how vendor decision making is done
- Experience managing or mentoring junior sales reps
Profile
- Motivated by building something from scratch rather than inheriting a running territory
- Strong executive presence and communication skills; our buyers are VPs and Directors at major national chains
- Equally comfortable in a spreadsheet and in front of a customer - the infrastructure build and the field work are both part of the job
- Existing relationships in the facilities management or multi-site commercial services community a strong plus
Skills Required
- 10+ years in sales
- Experience developing and implementing sales processes
- Proven track record closing new logos via cold outbound and relationship channels
- Experience managing or mentoring junior sales reps
- Familiarity with facilities management decision-makers (VP of Facilities, VP of Real Estate, Director of Store Development)
- CRM configuration and management (pipeline stages, activity tracking, reporting)
- Quota setting and territory design experience
- Strong executive presence and communication skills
- Comfortable working with spreadsheets and customer-facing sales activities
- Experience in facilities maintenance or existing relationships in facilities/multi-site commercial services
- Motivated to build sales operations and team from scratch
What We Do
Global Facility Management & Construction, LLC is a woman-owned facility management company based in Melville, New York. The company provides a comprehensive range of services, including unsurpassed repair, construction, cleaning, HVAC, janitorial, and restoration services, as well as special projects. They operate as a leader in the facilities management industry, delivering professional care and support 24/7 throughout the United States and North America.
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