Sales Manager (USA & Canada Market)

About Us

At 3Sixty , we are at the forefront of the dental technology revolution. Our innovative digital solutions empower dental clinics and labs across the USA to achieve superior patient outcomes with greater efficiency. We are a fast-paced, growth-oriented team looking for an exceptional leader to drive our expansion in USA & Canada. Join us and help create the future of Digital Dentistry!

The Role

We are seeking a dynamic and results-driven Sales Manager to build, lead, and mentor a high-performing offshore tele-sales team focused on the USA & Canada market. You will be the architect of our regional sales strategy, responsible for driving revenue growth, coaching your team to exceed targets, and fostering a culture of high performance and collaboration.

The ideal candidate is a strategic leader with a proven track record in sales management, deep expertise in managing offshore/remote telesales teams, and the ability to thrive in a dynamic, technology-driven environment.

Key Responsibilities

1. Team Leadership & Development:

• Recruit, onboard, train, and manage a team of offshore Tele-Sales Development Representatives, Account Executives and Sales Team-Leaders.
  
• Provide continuous, hands-on coaching and mentorship to elevate team performance, develop skills, and consistently exceed sales targets.
  
• Establish and manage clear sales quotas, KPIs, and performance objectives for the team and each individual.
  
• Cultivate a collaborative, high-energy, and winning remote team culture.
  

2. Sales Strategy & Execution:

• Design and execute a comprehensive sales strategy to successfully penetrate and expand our market share in the USA and Canada.
  
• Analyze market trends, customer needs, and competitor activity to identify and capitalize on new growth opportunities.
  
• Oversee the team's management of the entire sales cycle, from lead generation and qualification to deal closure, excisting client retentions and renewals.
  

3. Sales Operations & Analytics:

• Manage and optimize the sales pipeline and lead generation processes within our CRM.
  
• Develop accurate sales forecasts and create insightful performance reports for senior leadership.
  
• Leverage sales data and analytics to make informed strategic decisions and drive continuous improvement.
  
• Ensure rigorous documentation and tracking of all sales activities in the CRM for data integrity.
  

4. Client & Stakeholder Collaboration:

• Personally engage with key accounts and high-value prospects to support your team in closing strategic deals.
  
• Act as a senior point of escalation for client issues, ensuring swift and effective resolution.
  
• Collaborate closely with other stakeholder teams to ensure a seamless customer journey and align on go-to-market strategies.
  

Required Qualifications & Skills

• Experience: 5+ years in a sales role, with at least 3 years in a sales management position leading a successful team (B2B experience is a valued asset)
  
• Team Management: Proven, direct experience managing an offshore or hybrid sales team is mandatory.
  
• Market Experience: Demonstrable experience selling into the B2B (asset or must??)  USA and/or Canadian market.
  
• Technical Proficiency: Expert-level proficiency with CRM software and modern sales enablement tools.
  
• Analytical Skills: Strong ability to analyze sales data, generate reports, and translate insights into actionable strategy.
  
• Leadership: Exceptional leadership, coaching, and motivation skills with a track record of developing top-performing salespeople.
  
• Communication: Flawless written and verbal English communication, with excellent presentation and negotiation abilities.
  

Preferred Qualifications (The Ideal Candidate)

• Background in the dental, medical device/services, healthcare IT, or a related B2B technology industry.
  
• Direct experience selling digital dental products or services.
  
• A deep understanding of digital dental workflows, implantology, and guided surgery principles.
  
• A clinical, technical or digital background in dentistry.
  
• Medical Background Universirty’s degree (Denistry/Medicine/Pharmaceutical)
  

What We Offer

• A competitive salary with an attractive, performance-based commission structure.
  
• The flexibility and autonomy of a remote/hybrid work model.
  
• A key leadership role with a significant impact on the company's international growth.
  
• An opportunity for professional development in a fast-growing, innovative industry.
  

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