HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
We’re looking for a process-driven and experienced Sales Manager to join our team.
The Position
As the Player-Coach for our SMB and Commercial Sales Division, you’ll play a dual role: actively contributing to sales while mentoring and managing a small team. You will focus on scaling revenue in the owner/operators and fee-managed groups with 500-3,000 units by building scalable, repeatable sales and onboarding processes. You'll leverage offshore contractors, AI, and automation to create efficiency, ensuring customers achieve rapid adoption and success with HappyCo’s product suite.
Key Responsibilities Include:
- Sales Leadership
- Actively engage in selling, prospecting, and closing deals to meet individual and team quotas.
- Lead and mentor a small team, fostering a culture of high performance and collaboration.
- Process Development
- Design and implement scalable, repeatable sales processes to convert prospects from unaware to aware.
- Establish streamlined onboarding, training, and ongoing education processes for downstream customers.
- Customer Success & Retention
- Address customer churn and missed growth opportunities by developing consistent touchpoints and engagement strategies.
- Collaborate with internal teams to improve cross-sell opportunities and product adoption.
- Operational Efficiency
- Leverage offshore BDR/SDR resources, AI, and automation to enhance team output and operational scalability.
- Improve time-to-value (TTV) for customers, maintaining a TTV benchmark under 30 days.
What we think you need to be successful
- Experience
- Minimum of 7 years in sales, with proven success in leadership positions.
- Demonstrated ability to create and implement scalable sales and onboarding processes.
- Skills
- Strong sales acumen with the ability to both sell and mentor.
- Expertise in leveraging technology and process to drive efficiency and scalability.
- Excellent communication and relationship-building skills.
- Mindset
- Visionary and proactive, with a knack for identifying opportunities and solving downstream customer challenges.
- Results-driven, with a focus on measurable outcomes such as reducing churn, increasing product adoption, and growing ARR.
About HappyCo
Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 3.5M units on its platform and has captured more than 400 million photos.
We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!
When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!
Our HappyCo Culture
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that allows us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our careers page!
We Offer:
- Work from anywhere supported by a flexible company culture
- Opportunity to work for one of the fastest growing technology companies in the PropTech industry
- Unlimited vacation time
- Generous paid parental leave
- Competitive and equitable pay, including stock options
- Monthly stipends to support Wellness and Home Office expenses
Find out more about our US Employee Benefits here!
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
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What We Do
HappyCo is the leading real-time property operations platform for the Multifamily real estate industry. Through mobile inspections, remote monitoring and real-time reporting, HappyCo empowers apartment operators to increase resident satisfaction, bolster risk reduction, and increase operating efficiency across their portfolio. Our mobile and web applications drive standardized, high-quality data collection for unit and property inspections to reduce operating costs, optimize maintenance and turn, and ensure a quality resident experience with real-time visibility. HappyCo was founded in Adelaide, Australia in 2011 by successful entrepreneur turned real estate investor Jindou Lee and software engineer Andrew Mackenzie-Ross. With over 1.5 million units under management, HappyCo today is used by thousands of companies and its marquee product Happy Inspector has captured more than 100 million items inspected worldwide. Our mission is to deliver mobile and cloud business software that delights users and makes work happier.
