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The Role
Build and manage relationships with collectors, investors, dealers, and distributors; prospect for new business; sell precious metals, numismatic products, collectible coins, and medallion programs; recommend products; manage leads and CRM activity; support product development; and monitor market trends.
Summary Generated by Built In
JOB TITLE: SALES MANAGER – Precious Metals, Collectible Coins & Medallions
POSITION SUMMARY
The Sales Manager is responsible for driving revenue growth through the promotion and sale of precious metal products, numismatic coins, collectible coins, commemorative medallions and related collectibles. This role involves developing strong customer relationships, identifying new business opportunities, providing expert product knowledge and delivering exceptional customer service to collectors, investors, dealers and distributors. The primary objective of the Sales Manager is to build trusted relationships with collectors and investors, while maximizing sales of precious metal and numismatic products through expertise, integrity and outstanding customer service
ESSENTIAL JOB DUTIES
Sales & Revenue Generation
- Achieve and exceed individual sales targets and key performance indicators (KPIs)
- Promote and sell gold, silver, platinum and other precious metal products
- Present numismatic and collectible offerings to existing and prospective clients
- Identify upselling and cross-selling opportunities within customer portfolios
- Convert sales inquiries into successful transactions through consultative selling techniques
- Pursue coin licensing opportunities
- Promote Osborne’s technical and minting expertise and capacity
- Build long-term relationships with collectors, investors, dealers and distributors
- Maintain regular communication with clients regarding new releases, new products / licensed coin themes, market opportunities and special promotions
- Provide personalized recommendations based on client interests, collecting goals and investment objectives
- Ensure high levels of customer satisfaction and retention
- Develop deep knowledge of precious metals markets, numismatic products, grading standards, minting processes and collectible trends
- Educate customer on rarity, mintage figures, historical significance and market value
- Stay informed on industry developments, pricing movements and competitor offerings
- Prospect and develop new customer accounts through referrals, networking, outbound calls and digital channels
- Participate in trade shows, coin conventions, collector events and industry exhibitions
- Partner with the internal development group
- Expand market penetration and increase brand awareness
- Maintain accurate sales records and customer information within CRM systems
- Prepare quotes, sales orders, invoices and follow-up correspondence in a timely manner
- Maintain group Sales Funnel database
- Ensure compliance with all company policies, industry regulations and ethical sales practices
- 4 year degree in Business, Marketing, Finance or related field plus 3 years sales experience (preferred)
- Proven sales experience (preferably in precious metals, collectibles, luxury goods, financial services, or investments)
- Knowledge of numismatic products, collectibles or precious metals market is highly desirable
- Strong negotiation and relationship-building skills
- Proficiency in CRM systems and Microsoft Office applications
- Reliable in attendance, quality of work, confidentiality and work ethic
- Valid Passport; periodic travel required including international
- Consultative Selling
- Prospecting & Lead Generation
- Customer Relationship Management
- Communication & Presentation skills
- Negotiation & Closing Techniques
- Market Analysis
- Product Knowledge
- Time Management
- Attention to detail
- Entrepreneurial and Results-Oriented Mindset
- Ability to explain complex investment and collectible concepts
- Understanding of coin grading standards (PCGS, NGC, etc.)
Below provides an overview of the work environment an employee will likely encounter while performing the essential job duties of this position, with or without a reasonable accommodation.
- Office setting with occasional requirement to work in the Production facility
- Walk, stand, talk and hear
- Use hands, fingers, handle and feel, reach with hand and arms
- Sit, climb, balance, stoop, kneel, crouch or crawl
- Occasionally lift and/or move up to 50 pounds
- Travel periodically; including international
Base Salary plus potential for performance driven annual bonus
BENEFITS
- Health Insurance
- Life Insurance
- 401(k) w company match
- Paid Time Off
- Profit Sharing
Apply Today
If you are passionate about sales and enjoy helping collectors and investors build meaningful collections, we would love to hear from you.
Join us and play a key role in growing our precious metals and numismatic business while delivering exceptional customer experiences.
Skills Required
- Four-year degree and three years of related sales experience
- Proven success in sales, business development, or account management
- Strong communication, presentation, and negotiation skills
- Ability to build trust and long-term customer relationships
- Self-motivated and results-oriented mindset
- Experience in precious metals, collectibles, luxury goods, financial services, or a related industry
- Knowledge of numismatics and coin collecting
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