About the role
As a Sales Manager, you are part of the store leadership team that brings our brand experience to life by cultivating customer and associate engagement. This role partners with the Store Manager to drive sales by delivering an omnichannel experience for our customers. While cultivating an environment of genuine customer connection, you'll also foster a strong store culture for associates. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. This is your opportunity, in partnership with the Store Manager, to build a high-performing team, drive results, and deliver operational excellence.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Build genuine customer relationships by ensuring high associate engagement and customer service levels.
Model brand behaviors and cultivate a customer-centric culture.
Onboard new hires and develop an effective team of associates.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Uphold the highest brand visual standards for merchandise on the sales floor.
Lead activities to drive the store's performance, including financial and operational objectives.
Balance selling responsibilities and overall store operations activities.
You'll bring to the role
1 year retail management experience (preferred)
Brings a hospitality mindset when connecting with customers
Excellent customer service and interpersonal skills
Strong people management skills and ability to develop talent
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to create action plans to drive results
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401k*
Time off – paid time off & holidays*
Bonus Incentive Program*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
Location:
Store 1171-The Mall at Short Hills-ANN-Short Hills, NJ 07078Position Type:
Regular/Full timePay Range:
$18.00 - $20.00 Hourly USDEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
New Jersey Pay Information: https://knitwellgroup.com/assets/NJ-Posting-Ann-Taylor.pdf
KnitWell Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnitWell Group and has not been reviewed or approved by KnitWell Group.
-
Healthcare Strength — Health coverage is positioned as broad, with three medical plan options that include telemedicine alongside dental and vision coverage. Support services like no-cost EAP counseling and disability coverage add depth beyond basic medical plans.
-
Parental & Family Support — Family-building support is described as unusually robust for retail, including fertility benefits via Progyny and adoption assistance up to $10,000 per child after a service requirement. Paid New Parent Leave is available for birth, adoption, or foster care.
-
Inclusive Benefits Coverage — Benefits access extends to part-time associates starting at 15+ hours per week, which widens eligibility compared to many retail peers. Offerings are still described as variable by role, brand, and hours, but the baseline access is comparatively broad.
KnitWell Group Insights
Similar Jobs
What We Do
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
