About the Business
Destination Management is at the heart of our business. Together with destination experts, sales, and account teams, we create tailored itineraries for tour operators and travel agencies, delivering end-to-end services—from hotels and sightseeing to local support—with 24/7 assistance for worry-free travel worldwide.
About the Role
In this role you will be responsible for generating business from Spain and Portugal market (and any other market agreed with GM), Strengthen loyalty among existing portfolio and develop the sales of active clients.
Key Activities
RFP Management (Major Part of the Role-70%)
Identify relevant RFPs, and analyse
Coordinate the full RFP process: data collection, pricing, documentation, compliance checks, and internal validations.
Draft, structure, and submit high-quality proposals within deadlines.
Follow up systematically with clients after submission to clarify requirements and improve win rates.
Collaborate with internal departments to ensure accurate, competitive, and feasible offers.
Analyse results, conduct debriefs, and propose improvements for future submissions.
Business development and Sales activities
Promote KuoniTumlare services in Spain and Portugal by making phone calls to new prospects, sales trip to enrich portfolio of active & potential clients, participating in travel workshops and fairs in Europe as agreed with GM
Provide reports to the General Manager after each sales trip, workshop, or fair attendance
Fill and keep updated the CRM database
Generate group and FIT business using KuoniTumlare network in Europe
Promote activities aimed to promote destinations as specified on the annual target/goals
Keep close communication with our local offices and make sure business is operated smoothly
Follow up on leads, pending quotes, and ongoing opportunities until contract closing.
Sales reports & administrative tasks
Ensure each confirmed group is fully prepaid in due time unless credit facilities exist
Prepare and follow up the contracting process
Ensure strict revenue control of the tours using company systems
Knowledge, Skills and Experience:
Degree qualified in Tourism and Travel Business
Good understanding of the travel industry and market requirements
Good technical skills in Microsoft Office – Word/Excel/PDF
Fluent English and Spanish
Very well organized, able to prioritize tasks
Ability to work under a lot of pressure from the clients
Excellent communication skills to collaborate with our destination offices
Team spirit, ability to work within a group
Commercially minded and Sales driven
Experience in Inbound Travel in Europe experience is an asset
Demonstrated ability to work effectively with cross-functional teams
Working location, remotely but based in Spain is preferred
Minimum of 5 years as Sales in the tourism industry
Experience in Inbound Travel in Europe is an asset
Knowledge of DMC business
What We Offer:
Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
Stability: 100 Years at the top of our field and still pushing into new territory.
Progression: We reward high performers and look to promote key talent internally.
Learning and Development opportunities for growth and Upskilling.
A Supportive Management Culture and autonomous working environment.
Company Wide Bonus Scheme.
Dedicated Employee Engagement Activities.
Flexible & Hybrid Working.
Annual Awards and Recognition for high Performers.
Friendly and Collaborative work environment.
Skills Required
- Degree in Tourism and Travel Business
- Understanding of the travel industry and market requirements
- Technical proficiency with Microsoft Office, Word, Excel, and PDF
- Fluency in English and Spanish
- Strong organization and ability to prioritize tasks
- Ability to work under significant client pressure
- Excellent communication skills for collaboration with destination offices
- Teamwork and ability to work within a group
- Commercial mindset and sales orientation
- Ability to work effectively with cross-functional teams
- Minimum five years of sales experience in the tourism industry
- Experience in inbound travel in Europe
- Knowledge of destination management company business
- Based in Spain for remote work
Kuoni Tumlare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kuoni Tumlare and has not been reviewed or approved by Kuoni Tumlare.
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Wellbeing & Lifestyle Benefits — Hybrid working, a workation option, travel opportunities, and the Caring4You wellbeing program with mental-health support stand out in the package. These lifestyle-oriented elements are described as meaningful advantages that enhance day-to-day experience.
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Healthcare Strength — Some locations offer health insurance alongside wellbeing resources, indicating a solid health-focused offering. Mental-health support and mentoring are explicitly included through the Caring4You program.
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Leave & Time Off Breadth — In certain markets, additional time-off elements such as paid health days and seniority-based service leave are available. These extras augment the core holiday allowance and contribute to perceived benefits depth.
Kuoni Tumlare Insights
What We Do
Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.
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