Sales Manager - Customer Acquisition Team

TrueDialog is a fast-growing CPaaS company headquartered in Austin, TX. Our enterprise-grade SMS platform helps organizations connect with customers through today’s most responsive channel: text messaging. With direct carrier connections, unparalleled deliverability, industry-leading security, and up to 75% cost savings, our platform powers communications for brands like Coca-Cola, Hilton, and Tulane University.

With a strong commitment to innovation and customer success, we recently were positioned as a G2 category leader in SMS Marketing, and were recognized in 2025 with the Bandwidth Textie Award, RemoteTech Breakthrough Award, and Unified Communications Product of the Year Award.

The Opportunity
We’re seeking an accomplished Sales Manager to lead, supervise, and scale our customer acquisition sales team. Reporting to the CMO/CRO, you’ll drive new customer growth by building a high-performance team, optimizing sales operations, and executing a strategic plan aligned with company goals.

This role requires a hands-on leader with a proven track record of building and managing successful teams in B2B SaaS, a data-driven approach to pipeline and performance management, and expertise in sales methodologies such as SPICED, MEDDIC, or MEDDPICC.

Key Responsibilities

• Team Leadership: Coach and develop AEs to achieve activity, pipeline, and quota targets. Recruit, hire, and train sales reps, ensuring they have the skills and resources to succeed. Foster a high-performing culture and positive work environment.
• Performance Management: Track and analyze KPIs and pipeline metrics to drive accountability and quota attainment, identifying areas for improvement to optimize sales strategies and team performance. Ensure resources are allocated effectively, and develop a plan to bridge knowledge gaps (product, systems, etc).
• Sales Strategy: Refine and execute scalable processes grounded in rigorous qualification, forecasting, and full-funnel accountability. Develop and train on outbounding/cold calling best practices, KPIs, and strategies. Develop and train on skills to win in highly competitive sales cycles, including buying team navigation, objection handling, deal accelerators and incentives, close plans, and contract negotiations.
• Cross-Functional Collaboration: Partner with the executive team and with marketing, revops, finance, product, and customer success teams for campaigns, reporting, planning/modeling, training, and to optimize lead quality, sales enablement, and client handoffs.
• Reporting: Deliver clear, timely sales forecasts and performance updates to executive leadership.
• Market Insight: Stay current on industry trends and incorporate best practices and winning strategies into the sales process.

Requirements

• 5+ years of B2B SaaS sales experience; 3+ years in sales leadership in startup, scale-up and high growth software companies
• Proven success building and leading teams that exceed revenue targets
• Experience selling to C-level decision-makers in Marketing, Sales, and Customer Success
• Strong analytical skills and mastery of the sales cycle, including buying teams, objection handling, deal incentives, close plans and contract negotiations.
• Expertise with sales methodologies (e.g., MEDDIC, MEDDPICC, SPICED)
• Proficiency with Salesforce and HubSpot, as well as sales engagement and revenue tools (e.g., Dialers, outreach engagement tools, conversation/revenue intelligence tools, CPQ tools)
• High integrity, discipline, adaptability, intrinsic motivation, a positive outlook and solution-oriented mindset
• Bachelor’s degree or equivalent

Benefits

• Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans.
• Competitive Compensation: Attractive salary, equity, and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities.
• Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future
• Innovative Culture: Work in a collaborative, forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team.