Sales Manager, Business Development

Reposted 6 Days Ago
New York City, NY, USA
Hybrid
Junior
Fintech • Other • Real Estate • Financial Services
Tomo is a FinTech Startup providing our customers with radically lower cost mortgages
The Role
Lead, coach, and manage a high-volume inside sales team (Pre-Approval Advisors). Drive daily execution across outreach, pipeline conversion, hiring and onboarding, performance coaching, and cross-functional collaboration to improve conversion and customer experience.
Summary Generated by Built In

Who We Are

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.

Sales Manager, Business Development

Location: New York, NY
Type: Full-Time, Hybrid (In-office Mon–Wed, Remote Thurs–Fri)

About the Role

The Sales Manager, Pre-Approval Advisors (PAAs), our version of Business Development Representatives, leads the front line of Tomo’s sales organization. You’ll lead and develop a high-volume inside sales team that engages prospective homebuyers and guides them through the earliest stages of the mortgage journey. This is a hands-on role for a data-driven sales leader who loves coaching, execution, and building repeatable performance in a fast-paced environment.

What You’ll Do
  • Lead, coach, and develop a team of Pre-Approval Advisors (BDRs)

  • Drive daily execution across calls, texts, responsiveness, and pipeline management

  • Own performance across key funnel stages from lead to Loan Advisor handoff

  • Conduct regular 1:1s, call reviews, and performance coaching

  • Use data to diagnose gaps, improve conversion, and raise the bar

  • Hire, onboard, and ramp new PAAs – You’re building the bench of future Loan Advisors

  • Collaborate with sales leadership and cross-functional partners to improve the customer experience and conversion rates

What is required?
  • 1+ year of experience directly managing SDR/BDR or inside sales teams or 2+ years as a Team Lead

  • Experience with a sales Tech Stack

    • Salesforce, Hubspot or similar

    • Sigma, Tableau or similar

    • Slack, Teams or similar

    • Gong, Avoma, Zoom phone or similar

  • Willingness and ability to be available to your team via Slack intermittently on weekends and evenings as needs arise

  • A growth mindset and life long learner approach

Preferred Qualifications:

  • Experience with Call Center Tech:

    • Twilio Flex, Zoom Contact Center, Ring Central, Five9 or similar

  • Strong track record of coaching to metrics and outcomes

  • Comfort operating in a high-volume, performance-driven environment

  • Clear communicator who can deliver direct, actionable feedback

  • Experience in FinTech or PropTech is a plus

  • Experience working cross functionally with Product, Engineering and CRM Support teams

Why Tomo
  • Competitive compensation with performance-based incentives

  • Equity ownership — all teammates receive stock options

  • Real ownership and impact as the company scales

  • Comprehensive benefits, generous PTO, parental leave, and 401(k)

Employee Benefits

We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to):

  • Equity Ownership: All teammates receive stock options—we win together

  • Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered

  • Work-life balance and a generous paid time off policy

  • In order to support teammates who become parents, Tomo Mortgage provides paid parental leave

  • 401(k) retirement plan

Top Skills

Avoma
Five9
Gong
Hubspot
Microsoft Teams
Ringcentral
Salesforce
Sigma
Slack
Tableau
Twilio Flex
Zoom Contact Center
Zoom Phone
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The Company
HQ: New York, New York
170 Employees
Year Founded: 2020

What We Do

Buying a home is more costly than ever, yet big lenders continue to get away with inflated rates and ridiculous fees. Tomo Mortgage is putting a stop to it. We’re a mortgage company that uses AI to automate the most annoying and frustrating parts of the home buying process. It’s why we’re a lot faster, less frustrating, and way less expensive.

Why Work With Us

At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and—dare we say—more joyful while delivering a higher level of personalized service to home buyers.

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