About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.
The impact you can have
In this role, you'll have the opportunity to:
Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.
You'll bring to the role
6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 1373-The Somerset Collection-ANN-Troy, MI 48084Position Type:Regular/Part timeEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected
KnitWell Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnitWell Group and has not been reviewed or approved by KnitWell Group.
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Healthcare Strength — Health coverage is positioned as broad, with three medical plan options that include telemedicine alongside dental and vision coverage. Support services like no-cost EAP counseling and disability coverage add depth beyond basic medical plans.
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Parental & Family Support — Family-building support is described as unusually robust for retail, including fertility benefits via Progyny and adoption assistance up to $10,000 per child after a service requirement. Paid New Parent Leave is available for birth, adoption, or foster care.
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Inclusive Benefits Coverage — Benefits access extends to part-time associates starting at 15+ hours per week, which widens eligibility compared to many retail peers. Offerings are still described as variable by role, brand, and hours, but the baseline access is comparatively broad.
KnitWell Group Insights
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What We Do
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
