Sales Incentives Operations Lead

Posted 2 Days Ago
Be an Early Applicant
Cartago, El Guarco, El Tejar, Sabana, CRI
In-Office
Senior level
Fintech • Consulting
The Role
Lead daily sales incentive administration, commission validation, payout processing, SLA compliance, and plan attainment using Xactly. Supervise and develop the local operations team, improve workflows through automation and AI-assisted solutions, establish SOPs, maintain controls and audit readiness, and provide reporting on plan performance, payout accuracy, and commission trends.
Summary Generated by Built In

What you'll do:

  • Direct daily sales incentives administration, commission payout validation, and SLA compliance across supported business lines.
  • Build out basic/rollover sales plans in Xactly and determine sales incentive plan attainments and payouts.
  • Process on-top commissions and bonuses for payment through thorough contract reviews. Develop a plan to automate on-top processing.
  • Supervise, mentor, and elevate the local operations team, driving high performance, ongoing skill development, and employee engagement.
  • Lead process optimization initiatives, identifying workflow bottlenecks and implementing AI-assisted efficiencies and automated solutions.
  • Spearhead knowledge transfer programs, converting strategy and complex business rules into standardized operating procedures (SOPs) and operational documentation.
  • Partner with onshore leadership to maintain robust operational controls, audit readiness, and governance across all commission workflows.
  • Deliver operational reporting and insights on plan performance, payout accuracy, and commission trends to cross-functional stakeholders.

What experience you need:


  • Bachelor's degree in a business-related field (finance, accounting) preferred or equivalent experience.
  • 6+ years of experience in sales compensation, incentive commission operations, or financial operations.
  • 3+ years of direct people management or front-line supervisory experience within a shared services or nearshore environment.
  • 4+ years with hands-on expertise managing enterprise Sales Performance Management (SPM) or Incentive Compensation Management (ICM) systems. Knowledge of Xactly is a plus.
  • English proficiency: B2 or above 

What could set you apart:

  • Experience building or optimizing workflows using generative AI, low-code tools, or automated processing utilities.
  • Demonstrated experience with enterprise platforms such as Oracle Cloud, Tableau, or modern cloud data tools.
  • Strong background in financial controls, SOX compliance, and audit frameworks within incentive compensation.

Primary Location:

CRI-Sabana

Function:

Function - Human Resources

Schedule:

Full time

Skills Required

  • Bachelor's degree in a business-related field such as finance or accounting, or equivalent experience
  • 6+ years of experience in sales compensation, incentive commission operations, or financial operations
  • 3+ years of direct people management or frontline supervisory experience in a shared services or nearshore environment
  • 4+ years of hands-on experience managing enterprise Sales Performance Management or Incentive Compensation Management systems
  • English proficiency at B2 level or above
  • Experience building or optimizing workflows using generative AI, low-code tools, or automated processing utilities
  • Experience with Oracle Cloud, Tableau, or modern cloud data tools
  • Strong background in financial controls, SOX compliance, and audit frameworks within incentive compensation

Equifax Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..

  • Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
  • Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
  • Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.

Equifax Inc. Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Atlanta, GA
16,742 Employees

What We Do

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.

Similar Jobs

Hewlett Packard Enterprise Logo Hewlett Packard Enterprise

Storage Sales Specialist

Artificial Intelligence • Cloud • Information Technology • Consulting
In-Office or Remote
3 Locations
85422 Employees

Zscaler Logo Zscaler

Security Engineer

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
Costa Rica
8697 Employees

Cargill Logo Cargill

Senior Software Engineer

Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
Remote or Hybrid
2 Locations
155000 Employees
In-Office
Cartago, Cartago, CRI
13687 Employees

Similar Companies Hiring

Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
85 Employees
RapidScale Thumbnail
Cloud • Information Technology • Consulting
Raleigh, NC
600 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account