Patient Product Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Job Purpose:
As a product lead, you will oversee the lifecycle of digital healthcare products used to service patients across the UK. You will work closely with cross-functional teams to ensure our products meet the highest standards of quality, usability, and compliance. Your role is pivotal in aligning product strategies with the needs of healthcare providers and patients, ensuring our solutions deliver maximum value.
Principal Accountabilities:
Product Strategy and Vision• Develop and communicate a clear product vision and roadmap that aligns with the company's strategic objectives and the needs of the NHS and patients.• Conduct market research and competitor analysis to identify opportunities for innovation and differentiation.
Stakeholder Engagement• Collaborate with NHS representatives, healthcare professionals, patients and the business to gather insights and feedback.• Build and maintain strong relationships with key stakeholders to ensure alignment and support for product initiatives.
Product Development:• Lead cross-functional teams, including design, development, and QA, to deliver high-quality digital products on time and within budget.• Prioritize features and enhancements based on user needs, business goals, and technical feasibility.
Compliance and Quality Assurance:• Ensure all products comply with relevant NHS standards, data protection regulations, and industry best practices.• Implement rigorous testing and quality assurance processes to ensure product reliability and performance.
Performance Monitoring and Improvement:• Define and track key performance indicators (KPIs) to measure product success and inform future improvements.• Use data-driven insights to continuously enhance user experience and product functionality.
We offer a competitive salary, generous bonus scheme, pension contributions, car allowance , 25 days holiday increasing with service, private health cover and the opportunity to make a real difference.
Knowledge, Skills and Experience Required:

• Experience in product management, preferably in a healthcare or digital health setting.
• Strong understanding of the NHS ecosystem and healthcare industry in the UK.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Familiarity with agile development methodologies and user-centered design principles.
• Bachelor's degree in a relevant field.

Essential Requirements:

• Experience of developing on or managing digital or CRM enterprise systems and applications
• Experience with one or more of the following CRM platforms: Salesforce, Dynamics 365
• Experience with Azure DevOps Boards or equivalent requirements management tools

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned