We are looking for experienced, passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business success by implementing a strong & sustainable sales strategy.
Roles & Responsibilities
- Meet, Greet, and direct customers
- Provide accurate information about the product and its specifications (e.g. product speciality, quality, pricing, and after-sales services)
- Understanding and fulfilling the product and service needs of the customer
- Increasing the basket size of the customer by suggesting different products
- Cross-sell and up-sell products to customers
- Maintaining the inventory of your respective counter and section
- Manage returns, repairs, and exchanges of products as per the company policy
- Coordinate with the team members to provide excellent customer service
- Inform customers about campaigns, collections, and special offers
- Provide customer feedback to the manager
- Stay up-to-date with new products/services offered by the company
- Record CLR along with reason and follow up with your CLRs regularly
Skills Required
- Selling
- Communication
- Negotiation
- Customer Service
- Collaboration
- Leadership
- Team management
Qualification
- 12th pass or Graduate candidate
- Must have experience in jewellery background
- Must understand, write and speak basic English
Skills Required
- Selling
- Communication
- Negotiation
- Customer Service
- Collaboration
- Leadership
- Team management
- 12th pass or Graduate
- Experience in jewellery retail/background
- Basic English reading, writing, and speaking
What We Do
Punjab Jewels is a heritage jewellery retailer founded in 1950 and headquartered in Indore, India. The company designs, crafts and retails gold, diamond, platinum and precious‑stone jewellery, offering modern and ethnic collections including bridal sets, bangles and everyday diamonds. Punjab Jewels operates retail showrooms and an online store, emphasizing handcrafted 22K gold and traditional Indian craftsmanship.
