Sales Executive - Law Enforcement
Pay Status and Classification: Exempt, Regular Full-time
Supervisor: President & CEO
Work Location: This position is based onsite at our Schenectady, New York headquarters, Monday through Friday. The role requires local residency or the ability to commute regularly.
Position Purpose: The Sales Executive, Safety and Security will sell transportation management software solutions to the Safety and Security market across the United States and Canada with the support of the sales enablement team. This position involves collaborating with lead generation team members to manage their sales territory. The Sales Executive, Safety and Security will lead the sales process, including discovery calls, conducting remote and in-person software demonstrations, evaluations, pricing reviews, and handling requests for proposals (RFPs). Additionally, the Sales Executive, Safety and Security will act as both an independent contributor and a team player, executing plans that lead to greater market acceptance and sales.
Essential Duties and Responsibilities:
Sales Strategy and Execution: Develops and delivers compelling presentations on Transfinder products and services, tailored to the specific needs and challenges of potential safety and security clients. Clearly articulates the benefits and value proposition of Transfinder solutions, demonstrating how they address the unique requirements of each potential client. Strategically plans and executes sales activities to achieve and exceed sales targets, including revenue goals, number of closed deals, and average deal size.
Customer Engagement and Relationship Management: Builds and nurtures strong, long-lasting relationships with clients and prospective clients, acting as a trusted advisor and primary point of contact. Conducts thorough needs assessments to understand the specific requirements and pain points of clients and prospective clients. Proactively follows up with clients and prospective clients to ensure satisfaction, address any concerns, and identify opportunities for upselling or cross-selling.
Team Collaboration: Fosters a positive and supportive team culture by encouraging open communication, sharing best practices, and assisting colleagues in achieving their sales goals. Collaborates with team members to develop and implement effective sales strategies and tactics. Participates in team meetings and contributes to the continuous improvement of sales processes and outcomes.
Reporting and Documentation: Maintains comprehensive and up-to-date Client Relationship Management (CRM) records to effectively manage client relationships and track sales activities. Generates regular reports on sales performance, client interactions, and market trends to inform strategic decision-making. Identifies and documents new business opportunities and potential areas for growth.
Market Research and Analysis: Stays current with industry trends, issues, and developments affecting the safety and security industry. Conducts market research to identify potential clients and understand the competitive landscape. Analyzes market data to inform sales strategies and identify opportunities for differentiation.
Administration: Represents Transfinder at selected industry conferences, trade shows, and networking events to promote our solutions and generate leads. Participates in ongoing training and professional development to stay current with product knowledge and sales techniques. Performs other duties and projects as assigned to support the overall success of the sales team and company.
Required Skills/Abilities:
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Excellent sales and customer service skills.
- Excellent organizational skills with the ability to manage multiple tasks and priorities with attention to detail.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team, with a proactive and results oriented approach.
- Proficiency in using CRM software and other sales tools to manage client relationships and track sales activities.
Experience:
- Minimum of 4 years of direct sales experience within the law enforcement technology industry.
- Demonstrated experience selling law enforcement technology, such as body-worn cameras, radar systems, in-car video systems, and related solutions.
- Demonstrated experience in both virtual and face-to-face sales environments.
- Proven ability to win new business opportunities in a competitive marketplace.
- Understanding of the public sector sales environment, including experience navigating government agencies and their purchasing processes.
Travel Requirements:
- Ability to travel to visit clients and attend conferences as needed.
- A valid driver’s license is required.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up a minimum of 25 pounds and stand for extended periods during events.
Skills Required
- Minimum 4 years of direct sales experience within the law enforcement technology industry
- Experience selling law enforcement technology such as body-worn cameras, radar systems, and in-car video systems
- Experience conducting virtual and face-to-face sales
- Proven ability to win new business in a competitive marketplace
- Understanding of public-sector sales, including government agencies and purchasing processes
- Excellent communication and interpersonal skills
- Excellent sales and customer service skills
- Strong organizational skills and ability to manage multiple priorities
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively
- Proficiency with CRM software and other sales tools
- Ability to travel to visit clients and attend conferences as needed
- Valid driver's license
- Ability to work onsite in Schenectady, New York, Monday through Friday
- Ability to lift at least 25 pounds and stand for extended periods during events
What We Do
Transfinder is a software development company specializing in logistics and transportation management solutions for K-12 schools and other organizations, offering tools for routing, scheduling, fleet maintenance, and GPS tracking to optimize operations.
