Customer Relationship Executive

Reposted 5 Days Ago
Be an Early Applicant
New Delhi, Delhi, IND
In-Office
Junior
eCommerce • Retail • Design • Manufacturing
The Role
Drive showroom and project sales by engaging customers, recommending lighting solutions, preparing quotations, closing deals, and maintaining relationships with architects, designers, and contractors. Maintain product knowledge, CRM records (Zoho CRM), achieve monthly targets, coordinate with design/after-sales teams, and manage showroom displays.
Summary Generated by Built In

About Ankur Lighting:

Ankur Lighting is a leading manufacturer, importer, and retailer of high-end architectural and decorative lighting solutions. With over 46 years of expertise, we cater to residential, commercial, and hospitality projects across India. Our focus is on design excellence, product quality, and creating inspiring lighting experiences.

 

Job Summary:

The Sales Executive will be responsible for driving showroom and project sales by engaging with customers, understanding their lighting needs, providing expert product recommendations, and ensuring excellent customer service. The role involves developing relationships with architects, interior designers, and retail clients to achieve individual and team sales targets.

 

Key Responsibilities:

  • Greet and assist walk-in customers, providing professional product demonstrations.
  • Understand customer requirements and recommend appropriate lighting solutions.
  • Maintain up-to-date knowledge of Ankur Lighting’s product range, pricing, and applications.
  • Prepare and share quotations, follow up with clients, and close sales.
  • Coordinate with the design and after-sales teams for smooth project execution.
  • Develop and maintain relationships with architects, interior designers, and contractors.
  • Maintain customer data and sales pipeline in Zoho CRM.
  • Achieve monthly sales targets and contribute to team performance goals.
  • Handle showroom display upkeep and ensure merchandise is well presented.
  • Attend product training sessions and stay informed about new product launches.
  • Provide feedback on market trends and competitor activity.

 

Key Skills & Competencies:

  • Excellent communication and presentation skills.
  • Strong interpersonal and customer service skills.
  • Good understanding of lighting products or willingness to learn.
  • Negotiation and closing skills.
  • Ability to work with targets and deadlines.
  • Basic computer proficiency (Excel, Email, CRM tools).

 

Qualification & Experience:

  • Education: Graduate (preferred in Business, Marketing, or Design).
  • Experience: 1–4 years in Sales (preferably in Lighting, Home Décor, or Interior Products).
  • Language: English and Hindi (mandatory).

 



Skills Required

  • Graduate (preferred in Business, Marketing, or Design)
  • 1-4 years in Sales (preferably in Lighting, Home Decor, or Interior Products)
  • English and Hindi (mandatory)
  • Basic computer proficiency (Excel, Email, CRM tools)
  • Familiarity with Zoho CRM
  • Excellent communication and presentation skills
  • Strong interpersonal and customer service skills
  • Negotiation and closing skills
  • Ability to work with targets and deadlines
  • Good understanding of lighting products or willingness to learn
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
350 Employees
Year Founded: 1979

What We Do

Ankur Lighting is a luxury lighting and home decor brand based in India with over 50 years of experience. The company specializes in a wide array of LED lighting solutions, including outdoor, indoor, technical, and architectural lighting. They serve as a market leader in commercial, residential, and retail lighting sectors, offering designer lamps and customized lighting products online and offline across India.

Similar Jobs

Ecoste Logo Ecoste

Customer Relationship Executive

Industrial • Manufacturing
In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND

Navan Logo Navan

Specialist, Expense Operations

Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Easy Apply
Hybrid
Delhi, New Delhi, Delhi, IND
3300 Employees

Pfizer Logo Pfizer

Senior Health Care Executive

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND
121990 Employees

MongoDB Logo MongoDB

Technical Director, Builder Relations

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
India
5550 Employees

Similar Companies Hiring

Rosendin Thumbnail
Other • Manufacturing
San Jose, CA
6219 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account