The Role
Own full sales cycle for Zoho apps: qualify leads, run demos, prepare proposals, close B2B deals in SMB/Mid-Market, manage Zoho CRM pipelines, collaborate with internal teams, and meet revenue targets.
Summary Generated by Built In
- Lead Management: Identify,
qualify, and nurture sales leads through multiple channels.
- Customer Engagement: Build
rapport with contacts, understand their requirements, and guide them through
the sales process.
- Sales Process Management: Handle
incoming calls and emails, assign leads to appropriate sales representatives,
and ensure timely follow-up.
- Zoho CRM Management: Use
Zoho CRM and related tools to track leads, manage pipelines, and monitor sales
activities.
- Collaboration: Work
closely with sales and marketing teams to align goals and develop lead
generation strategies.
- Reporting & Analysis: Generate
and analyze sales reports using Zoho tools to identify trends and opportunities
for growth.
- Consistently achieve or exceed monthly, quarterly,
and annual New Business sales targets.
- Build and maintain strong, long-lasting customer
relationships by understanding their needs and providing tailored solutions.
- Serve as the main point of contact for prospects
during their evaluation of Zoho App(s).
- Maintain in-depth knowledge of Zoho’s product
offerings and industry trends.
- Prepare and deliver compelling commercial proposals
and presentations to prospective clients, highlighting the benefits and
features of Zoho App(s).
- Manage the entire sales cycle from prospecting to
closing deals, ensuring timely follow-ups and clear communication throughout
the process.
- Maintain a viable pipeline of opportunities,
nurture them, negotiate terms, and close sales agreements.
- Collaborate with internal teams, including
Presales, Marketing, Product Development, and Customer Support, to ensure a
seamless customer experience.
- Provide regular sales reports and forecasts to the
MD and the Director of Sales, highlighting achievements, challenges, and areas
for improvement.
- Collaborate with
customer's implementation partner, wherever needed to achieve overall
satisfaction with the solution and create a trusted 3 way partnership between
customer, partner, and Zoho.
- Use solution selling expertise to respond optimally to customer needs and help
them realize business value from adopting Zoho's suite of products.
Requirements
- Experience: Minimum 3 to 8 years of experience
in sales or business development from a software/SaaS
background.
- Prior experience in selling SaaS applications such
as CRM, ERP, Accounting, Marketing Apps and HRMS is preferred.
- CRM Expertise: Strong working knowledge of Zoho
CRM and lead generation techniques.
- Proven track record of closing B2B deals in the SMB
and Mid Market segments as well as consistently exceeding New Business revenue
targets.
- Ability to deliver effective presentations and
product demos highlighting the key value proposition.
- Open to travel domestically for customer meetings.
- Comfortable using tools such as CRM for process
management and reporting.
Communication Skills: Excellent verbal and written communication skills. - Team Player: Ability to work independently and as part of
a collaborative team.
Skills Required
- 3 to 8 years experience in sales or business development from a software/SaaS background.
- Prior experience selling SaaS applications (CRM, ERP, Accounting, Marketing Apps, HRMS).
- Strong working knowledge of Zoho CRM and lead generation techniques.
- Proven track record of closing B2B deals in SMB and Mid Market and exceeding new business targets.
- Ability to deliver effective presentations and product demos.
- Comfortable using CRM and related tools for process management and reporting.
- Open to domestic travel for customer meetings.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively with cross-functional teams.
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The Company
What We Do
SoftCore Solutions Pvt. Ltd. is a global business technology and software solutions provider and a leading SAP Business One Gold Partner in India. With over 23 years of experience, they specialize in implementing SAP Business One and providing customized ERP solutions for various sectors, including process and discrete manufacturing, project management, trading, distribution, logistics, and service industries.
