Sales Executive (Russian Speaker)

Key Responsibilities:

• Deliver a warm, professional, and welcoming experience for all students, parents, and visitors at the front desk.
  
• Build and maintain strong, long-term relationships with students and their families to enhance engagement and retention.
  
• Convert enquiries into enrollments through effective consultations and a customer-focused sales approach.
  
• Identify and maximize upselling and cross-selling opportunities across courses, programs, and additional services.
  
• Conduct timely follow-ups with prospective students and encourage renewals and continued enrolment from existing students.
  
• Consistently deliver exceptional customer service while achieving individual and team sales targets.
  
• Generate new business through prospecting, networking, referrals, and lead follow-up activities.
  
• Develop and maintain strong relationships with existing and prospective clients to support business growth.
  
• Conduct sales consultations and present the company's programs and services in a professional and engaging manner.
  
• Prepare quotations, proposals, enrolment documentation, and sales agreements accurately and promptly.
  
• Negotiate with prospective clients and successfully close sales opportunities.
  
• Maintain regular communication with leads and clients throughout the sales journey to ensure a positive customer experience.
  
• Accurately update and maintain customer information, interactions, and sales activities within the CRM system.
  
• Monitor market trends, competitor activities, and customer feedback to identify new business opportunities.
  
• Collaborate closely with academic and operations teams to ensure seamless service delivery and high levels of customer satisfaction.
  
• Prepare and submit regular sales, pipeline, and performance reports to management.
  

Requirements:

• Native or fluent Russian speaker.
  
• Professional English proficiency (minimum B2 level).
  
• Freshers in Dubai are welcome to apply, or candidates with at least two years of direct sales experience.
  
• Strong sales, negotiation, and customer relationship management skills.
  
• Presentable, with excellent front desk and customer service abilities.
  
• Confident and professional communicator.
  
• Proficient in Microsoft Windows and CRM systems.
  
• Proactive, flexible, target-oriented, and self-motivated.
  
• Willing to work weekdays and weekends on rotating shifts (9:00 AM–6:00 PM and 12:00 PM–9:00 PM) in line with the JLT branch operational schedule.
  
• Able to work independently as well as collaboratively within a team.
  
• Previous experience in a language center is preferred; teaching experience is considered an advantage.