Sales Executive- Delta Guelph Conference Centre, Guelph, ON

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Executive for the Delta Guelph Conference Centre in Guelph, ON.

Position Summary:

This position manages accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (i.e., room nights, ADR, RevPAR, room rental, etc.) are achieved or exceeded. Leads the development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. Works as a team member and mentors other sales and catering staff.

The Sales Executive is a career sales professional and a top producer with hotel sales who has demonstrated through performance a commitment and expertise in direct sales.

Workplace Designation: On-site

Job Purpose:

The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

• Comprehends the overall market including competitors, economic trends, supply and demand.
• Verifies that business is booked within hotel parameters.
• Implements process improvements and best practices.
• Works with other sales team members to achieve personal and team-related revenue goals.
• Verifies that business is turned over properly and in a timely fashion for quality service delivery.
• Handles all group business from hotel’s top accounts.
• Meets and exceeds all revenue goals.
• Assists in implementing special promotions relating to direct sales segments (e.g., parties, sales blitzes).
• Assists in the preparation of required reports in a timely manner.
• Moves throughout property to conduct site inspections.
• Maximizes revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
• Handles account details so that all aspects of solicitation and closing are complete and documented.
• Communicates with other departments to ensure proper handling and servicing of accounts.
• Travels locally to conduct outside calls, promote the hotel, and review competition to develop leads.
• Travels out of town to solicit business.

Additional Responsibilities:

• Prepares information for, meets with, and entertains clients as appropriate
• Represents hotel at trade shows as specified by corporate guidelines
• Sets up exhibits involving bending, stooping, lifting, and overhead work
• Assists with ordering amenities for meeting planners or VIPs
• Increases visibility of the hotel by actively participating in the community
• Keeps supervisor informed of any issues or unusual matters
• Performs duties in accordance with company policies, safety procedures, and applicable laws
• Maintains a professional and positive image of the hotel at all times

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/ Abilities:

• Knowledge of travel industry, market trends, and economic factors
• Knowledge of group sales process and closing techniques
• Strong sales presentation skills
• Effective verbal and written communication skills
• Ability to prepare reports on room availability and revenue
• Strong coordination and organizational skills
• Basic mathematical and analytical skills
• Ability to make sound business decisions
• Maintain a professional appearance and grooming standards

Qualifications and Experience:

• 2+ years of Hotel Sales experience
• High school diploma/Secondary qualification or equivalent.
• College degree preferred (or equivalent experience).
• Authorization to work in Canada.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Physical Requirements:

• Ability to stand, walk, sit, and use hands regularly
• Occasionally lift or move items up to 20 pounds
• Ability to move freely in an office environment and operate equipment
• Availability to work varied hours based on business needs
• Up to 10% travel required (including overnight travel)
• Ability to meet deadlines and manage multiple tasks
• Strong communication skills in English (written and verbal)
• Positive interpersonal skills with guest-focused approach
• Ability to observe and respond to emergency situations
• Use of PPE as required by OSHA regulations
• Minimal exposure to health risks, though potential may exist

What we can offer you:

• Salary Range- $55,000- $65,000 per annum
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Bonus
• Vacation & Holiday Pay
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• Employee Assistance Program
• Employee discount