The Role
Who We Are
StudyPoint is a national leader in the private tutoring industry. We are looking for driven individuals that are passionate about helping kids reach their academic goals and believe strongly in the benefit of 1:1 tutoring. Our business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. Over time, we’ve been the recipient of various awards recognizing business growth and employee engagement, notably a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. Our success is driven by the people that work here and a community built around our core values:
Onward and Upward * Embrace Growth & Learning * Deliver and Expect Excellence * Live and Work by the Golden Rule * Care for One Another * Build Meaningful Relationships * Communicate, Communicate, Communicate * Have Fun
Our team is fun, supportive, driven, and passionate about their work. The work we do contributes to the educational success of students across the country - join a rising star in the education world and a leader in the for-profit education community!
Position Description
StudyPoint provides a unique service to families across the country: one-on-one, individualized tutoring with a national network of support. As a member of our Enrollment Team, your role will be following up with families looking for academic support. We are looking for highly motivated individuals excited to sell programs that meet families’ needs while exceeding their expectations. This is a fully remote position - ideally located in Mountain or Pacific time zone, though applications will be considered from across the US.
Responsibilities
- Drive StudyPoint’s academic program sales through lead management and follow-up.
- Field online inquiries from families looking to enroll students in our programs.
- Maintain a daily high volume of outbound calls to potential customers, with a focus on rapid follow-up.
- Match tutors with students based on personality, interests, schedule, and goals.
- Achieve, and exceed, metrics-driven sales goals.
- Manage time and prioritize effectively across a variety of tasks with a high level of organization and efficiency.
- Collaborate effectively with teammates and build strong relationships with customers and colleagues.
- Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills.
Requirements
- Excellent interpersonal skills with demonstrated skill working with many types of people.
- Excitement around closing the sales and helping families achieve the best possible solution for their child.
- Ability to multitask and handle a high volume of calls and emails.
- Careful attention to detail and capable of quickly processing verbal and written information.
- Experience working in an environment with shifting priorities and ability to learn new systems.
- Enthusiasm for 60-80 outbound calls in response to online inquiries, and a total 3-4 hours of phone talk time per day.
- Proficiency with Google Suite, Microsoft Office and experience working with a CRM database.
- Quick learner who can adapt and learn in a busy, ever-changing environment.
- Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during busy seasons. Willingness to put in extra hours where needed.
- Bachelor’s degree required.
- Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.
Benefits
- Competitive salary starting at $42,000 with aggressive performance-based bonuses to $50K+
- Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off.
- Annual paid volunteer day to do community service/charity work.
- Health, vision, and dental coverage options.
- Significant discounts on tutoring for family members.
- 401k option.
- Work from home.
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The Company
What We Do
StudyPoint's founders had a simple idea: to create a better alternative to impersonal learning centers.
With that goal in mind, co-founders Richard Enos and Greg Zumas began StudyPoint (then StudySmart, Inc.) in Boston in 1999. They focused on the needs of families who wanted a higher level of customer service and convenience and on students who would benefit from individualized, one-to-one instruction.
Early on, the company invested heavily in curriculum development and training standards, so that its tutors could deliver consistent and reliable academic and test prep results to families. As the company grew it added additional services and programs, ranging from individualized needs assessments to online homework tools.
