KMS Lighthouse is an industry leader in SaaS knowledge management solutions, working with Fortune 500 & Fortune 1000 enterprises. If you’re interested in the intersection of technology, innovation, and sales, this is the place to be!
Are you looking to kickstart your high-tech sales career, but don't have a technical background? This position may be for you! No technical background is required - just an eagerness to learn and quality presentation skills.
We are looking for an Entry-Level Sales Engineer (Presales Specialist) to join our growing team. We are looking for talented individuals that are able to illustrate the value and benefits of the KMS Lighthouse offering through an engaging story. You’ll be a strategic member of our team working closely with Sales, Product, and Customer Success.
Responsibilities- Preparing and presenting demonstrations of our products to potential and existing customers
- Working closely with Account Executives to provide professional support for specific sales opportunities
- Analyzing needs for both new and existing customers
- Identifying the main business challenges in each customer environment
- On-going maintenance of a local demo environment
- Adjustments of professional documentation to the local market
- Understand and convey the value of a product and focus on key strengths relevant to a customer’s challenges
- Passion for sales and technology
- Excellent communication skills both written and verbal
- Excellent professional presentation skills
- Willingness to always be learning
- Ability to lead product/functional demonstrations and company presentations
- Experience in characterization and deployment of software to enterprise businesses – advantage
- Experience in a Sales Engineering role (or similar) in a SaaS environment -- advantage
- Medical, Vision, Dental
- 401K + 401k Match
- 11 Paid Holidays
- PTO & Sick Days
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What We Do
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.
