At Trustmi, we're on a mission to eliminate socially engineered fraud by empowering organizations with our Behavioral AI Security solutions. Our platform detects and prevents social engineering attacks like Business Email Compromise (BEC) and Vendor Email Compromise (VEC), delivering unmatched fraud prevention, error reduction, and enhanced operational efficiency. By stopping fraudulent payments before funds are transferred, we help businesses safeguard their revenue and build trust in every transaction.
About the Role
We are seeking a highly motivated and technically skilled Sales Engineer (SE) to join our team. The SE will serve as a trusted advisor to prospects and customers, working closely with Account Executives to drive sales opportunities from a technical perspective. You will be responsible for understanding customer requirements, demonstrating the value of our solutions, and ensuring a smooth transition from pre-sales to post-sales implementation.
This is an exciting opportunity for a customer-focused technologist with strong business acumen and a passion for solving business-critical challenges by translating sophisticated cybersecurity capabilities into clear, compelling business outcomes for CISOs, CFOs, and other executive stakeholders.
Key Responsibilities
- Partner with Account Executives to drive technical pre-sales activities in support of achieving revenue goals.
- Conduct discovery calls, requirements gathering sessions, and technical deep dives with prospective customers.
- Deliver compelling product demonstrations and presentations tailored to the customer’s technical and business needs.
- Design and present solutions, architecture diagrams, and integration approaches that align with customer requirements.
- Serve as the primary technical resource throughout the sales cycle, addressing objections and providing technical guidance.
- Support RFP/RFI responses with clear and accurate technical input.
- Collaborate with Product Management and Engineering to relay customer feedback and influence roadmap priorities.
- Ensure smooth handoffs to Professional Services or Customer Success teams during onboarding.
- Stay up to date on industry trends, emerging technologies, and competitor offerings.
Requirements
- 3+ years of experience as a Sales Engineer, Solution Architect, or technical pre-sales role.
- Strong understanding of SaaS, cybersecurity, ERP systems, APIs, cloud platforms (AWS, Azure, GCP), etc.].
- Proven ability to translate technical concepts into business value for non-technical audiences.
- Proven expertise in enterprise-level, consultative sales with a focus on building strategic customer relationships and delivering tailored solutions.
- Excellent presentation, communication, and interpersonal skills.
- Experience responding to RFPs/RFIs and building technical proposals.
- Ability to manage multiple opportunities simultaneously in a fast-paced environment.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
Preferred Qualifications
- Experience with REST/SOAP APIs, SSO, SIEM, etc.
- Familiarity with solution selling or value-based selling methodologies (e.g., MEDDIC, Challenger, SPIN).
- Background in cyber security, email security. (eg; MX Records, SPF/DKIM/DMARC, MTAs, Secure Email Gateways, SIEM, SOAR, endpoint tools)
- Relevant certifications (CISSP, CompTIA Security+, and others) are a plus.
- Start-up experience preferred: Demonstrated success in early-stage companies, challenger brands, or environments with limited resources and strong competition.
Why Join Us?
At Trustmi, you’ll join a dynamic, high-performing team dedicated to making a real impact in the fight against cyber fraud. We offer a collaborative and inclusive work environment where your contributions are valued, and your professional growth is supported. Together, we’re on a mission to restore trust in every transaction. You’ll work with innovative technology to solve mission-critical challenges for Fortune 500 global enterprises, all while building your career in a culture that values learning, growth, and making a difference.
Top Skills
What We Do
Trustmi is the only end-to-end payment security solution that helps businesses protect their bottom line by eliminating losses from cyberattacks, internal collusion, and human error and ensuring payments go to the right place.
