DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, and Ohio. DQE was established in 1997 as a dark fiber infrastructure company in the Pittsburgh metropolitan area. Over the years, DQE has grown in both our fiber footprint and our product offerings to become one of the leading regional providers of secure, reliable, data network services. With an ongoing commitment to structured, well-planned growth, DQE is continuously expanding the fiber optic network to serve even more customers.
Working with DQE means businesses and keystone institutions get a partner dedicated to understanding specific needs and committed to delivering the right solution.
Job Summary:
The Sales Engineer at DQE Communications will support the sales organization by providing technical expertise throughout the sales cycle. This role bridges the gap between customer needs and technical solutions, assisting sales managers in designing, presenting, and delivering telecommunications solutions that meet client requirements. The ideal candidate is eager to grow their technical knowledge, has strong communication skills, and thrives in a customer-facing environment. Must be local to the Pittsburgh area. Hybrid work environment.
Key Job Responsibilities:
- Partner with sales managers to understand customer requirements and propose appropriate telecom solutions.
- Assist in preparing technical presentations, solution designs, and proposals for mid-market and enterprise customers.
- Support product demonstrations and proof-of-concept activities under the guidance of senior engineers.
- Participate in discovery meetings with clients to gather technical requirements and document solution specifications.
- Create and maintain technical diagrams in Microsoft Visio to support solution designs, proposals, and customer communications.
- Provide technical support during the RFP/RFI process, ensuring timely and accurate responses.
- Collaborate with engineering, operations, and product teams to validate solution designs and feasibility.
- Stay current on DQE’s service offerings, industry trends, and competitor technologies.
- Support post-sale handoffs to implementation teams, ensuring a smooth transition from sales to delivery.
Required Skills/Abilities:
- Basic understanding of networking concepts (Ethernet, IP, routing, switching, optical transport).
- Strong communication and presentation skills with the ability to explain technical concepts to non-technical audiences.
- Proficiency with Microsoft Office Suite, particularly Visio, for creating technical diagrams and solution designs.
- Eagerness to learn, take direction, and grow into a senior sales engineering role.
- Ability to work collaboratively in a team-oriented, fast-paced environment.
Education and Experience:
- Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field; or equivalent technical experience.
- 1–3 years of experience in a sales engineering, network engineering, or technical support role (telecom experience preferred).
Top Skills
What We Do
A Pittsburgh-based partner for your business, DQE offers a level of network service and support that's unequaled by any other area provider. DQE provides Internet, Dark Fiber, Metro Ethernet, Wavelength, Cloud Solution, Colocation, SD-WAN, and Guest Wi-Fi services.
Established in 1997, DQE is a subsidiary of Duquesne Light Holdings. Pittsburgh is our home, and we are dedicated to the vitality of our region and the businesses here.
Businesses today need the fastest data speeds possible, at the highest level of service reliability, and the most dependable support. DQE will work with you to customize a network that suits your company's needs. We sell solutions, not just products.
DQE presently owns and operates its fiber network throughout Southwestern PA, Eastern OH, and Northern WV. We are growing and continue to grow to meet our customer's demands.
Contact us today to discover the DQE Difference!
www.dqecom.com | 1-866-GO FIBER
