Sales Engineer

Reposted Yesterday
Brooklyn, New York, NY
In-Office
100K-130K Annually
Junior
Blockchain • Software • Cryptocurrency
The Role
As a Sales Engineer, you'll manage customer relationships, own the onboarding process, and educate users about the product, utilizing strong technical skills in APIs and frontend technologies.
Summary Generated by Built In
Overview

At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX).

Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do the best work of their careers.

Why you should work here:
  • Experience a hyper-growth startup: Join a top-decile growth company early. You'll get firsthand exposure to how a startup scales with visibility into product, engineering, design, and go-to-market. Thinking of founding a startup someday? This is the place to learn.

  • High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape technical decisions and influence product direction. We trust engineers to figure out the best path forward—without micromanagement.

  • We move quick: Your code will ship quickly and be used by our customers within days (and sometimes hours). We prioritize shipping fast, and invest in the developer experience toolchain to make that possible.

  • Few meetings and bureaucracy: No bloated sprint rituals or unnecessary status updates. Just clear priorities, thoughtful async communication, and space to build.

  • Palantir-inspired customer obsession: Many of our engineers come from Palantir and bring the same focus on solving real customer problems. You’ll work directly with users to tackle their top developer priorities and shape the product through hands-on feedback.

What you’ll do
  • Manage customer relationships: whether they’re an Engineering Manager, Director of Developer Experience, or Software Engineer, you’ll be the face of Fern during the technical evaluation of our product. You’ll develop a strong network within the SaaS startup community, especially among YC founders.

  • Own onboarding from start-to-finish: once a company decides to purchase Fern, you’ll lead the onboarding process to ensure they go live successfully. This includes project management (milestones, responsibilities, status updates) and writing code within our customers’ code repositories.

  • Educate our users: when customers have questions about the product, you’ll guide them to our docs, tutorials, and examples. If you identify a gap in our documentation, you’ll take ownership by writing the missing content and helping drive product roadmap.

What we're looking for:
  • 0-2 years of experience, preferably with startup experience

  • Technical, needs strong understanding of APIs and SDKs

  • Experience working with HTML, JavaScript, CSS, and TypeScript

  • A customer-first mindset, with engaging with users to ensure we build polished, user-centric products

  • (Bonus) Experience working with OpenAPI specifications

What we’re looking for — Bonus:
  • Experience with Next.js and Vercel

  • Experience with OpenAPI, AsyncAPI, Protobuf, Conjure (Palantir), Smithy (AWS), Coral (Amazon)

  • Your personal GitHub profile is a deep green from commits and side projects

Benefits:
  • Prime office location in the heart of Williamsburg, Brooklyn

  • Free meals (breakfast, lunch, and dinner)

  • Health, dental, and vision insurance

  • Unlimited vacation

  • Flexible WFH policy

  • Domestic and international team offsites

About the interview:
  1. Phone screen with a Fern engineer

  2. Three interviews: one coding, one system design, one behavioral

  3. Come onsite to meet and work with our team

Top Skills

Amazon Bedrock
APIs
CSS
HTML
JavaScript
Next.Js
Postgres
Prisma
Sdks
Typescript
Vercel
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Brooklyn, NY
50 Employees
Year Founded: 2022

What We Do

Input OpenAPI. Output idiomatic SDKs and beautiful API docs. Backed by YCombinator.

Similar Jobs

Superhuman Logo Superhuman

Sales Engineer

Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Easy Apply
Remote or Hybrid
2 Locations
1500 Employees
119K-170K Annually

Superblocks Logo Superblocks

Sales Engineer

Artificial Intelligence • Cloud • Enterprise Web • Natural Language Processing • Software • App development • Automation
In-Office
New York City, NY, USA
60 Employees
130K-170K Annually

Apex Fintech Solutions Logo Apex Fintech Solutions

Sales Engineer

Fintech • Software • Financial Services
Hybrid
New York, NY, USA
1000 Employees
89K-112K Annually

Acquia Logo Acquia

Sales Engineer

AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
Easy Apply
Remote or Hybrid
United States
1100 Employees
90K-100K Annually

Similar Companies Hiring

Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees
Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account