The Role
Identifies and contacts industrial-sector prospects, manages incoming sales inquiries, gathers technical and commercial requirements, and coordinates specifications and quotations with technical teams. Follows opportunities through quotation, negotiation, and closing while maintaining accurate CRM and pipeline records. Develops customer relationships, meets sales targets, prepares reports, and coordinates across departments. The onsite role requires strong communication, organization, persistence, technical understanding of industrial products, and proficiency with office and CRM/ERP tools.
Summary Generated by Built In
Job Summary:
Responsible for identifying and contacting potential customers, receiving sales
requests and inquiries, understanding customers’ technical and commercial
needs, collecting the required information, and coordinating with the Technical
Office to prepare the technical specification and quotation. The role follows up with
customers throughout the sales process, from initial inquiry through quotation and
negotiation, to convert sales opportunities into actual sales.
Key Responsibilities:
• Identify and contact potential customers in targeted industrial sectors using
databases, LinkedIn, online sources, and company records.
• Receive incoming inquiries and sales requests; build and update customer and
prospect databases.
• Understand customer activities, technical/operational needs, and commercial
requirements; collect complete request details.
• Transfer customer requests to Data Entry for registration and coordinate with the
Technical Office to prepare technical specifications and quotations.
• Follow up internally on requests and externally with customers; send quotations
and confirm receipt and understanding.
• Respond to initial customer questions and coordinate technical queries with the
relevant department.
• Follow up on quotations, negotiations, objections, purchase timelines, and open
opportunities until a decision is reached.
• Maintain accurate customer, request, quotation, and sales-pipeline records and
prepare periodic reports.
• Work toward assigned sales targets and develop relationships with existing
customers to identify further opportunities.
• Coordinate with Data Entry, Technical Office, Sales, and other relevant
departments; comply with company procedures and confidentiality requirements.
Requirements
Experience: Preferably 1–3 years of experience in inside sales, technical sales, or B2B sales;
experience in industrial or machinery-related companies is preferred.
Education: Bachelor’s degree in Mechanical, Mechatronics, Electrical Engineering, or a
related engineering discipline. Student eligibility: not specified.
Must have technical skills:
• Customer prospecting and lead generation.
• Understanding customer requirements and collecting technical information.
• Sales inquiry and quotation follow-up.
• Customer database and sales-pipeline management.
• Basic understanding of industrial products/machinery.
• MS Office and CRM/ERP systems; Odoo familiarity is an advantage.
Nice to have skills:
• Experience in industrial machinery or engineering solutions.
• Familiarity with LinkedIn and online prospecting.
• Experience coordinating with Technical Office teams.
Soft skills & Cultural fit:
• Strong communication and customer-service skills.
• Organized and detail-oriented.
• Persistent and proactive follow-up.
• Ability to prioritize leads and manage multiple requests.
• Teamwork and coordination.
• Professionalism and confidentiality.
Benefits
Social & medical insurance are provided.
Transportation is provided. (Covering meetings)
Working hours: 8 AM to 5 PM.
Days off: Fridays & Saturdays.
Days off: Fridays & Saturdays.
Work Model: Onsite.
Skills Required
- 1-3 years of experience in inside sales, technical sales, or B2B sales
- Bachelor's degree in Mechanical, Mechatronics, Electrical Engineering, or a related engineering discipline
- Customer prospecting and lead generation skills
- Ability to understand customer requirements and collect technical information
- Sales inquiry and quotation follow-up experience
- Customer database and sales-pipeline management skills
- Basic understanding of industrial products or machinery
- Proficiency with MS Office and CRM/ERP systems
- Experience in industrial machinery or engineering solutions
- Familiarity with LinkedIn and online prospecting
- Experience coordinating with Technical Office teams
- Strong communication and customer-service skills
- Organizational, detail-oriented, proactive, and persistent follow-up skills
- Ability to prioritize leads and manage multiple requests
- Teamwork, professionalism, and confidentiality
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The Company
What We Do
DAWAM is an Egypt-based limited-liability outsourcing company specializing in HR solutions. It provides human-resources outsourcing, HR consulting and management development, local and overseas recruitment and selection, executive search, offshore and back-office outsourcing, payroll and personnel services, manpower supply, call-center outsourcing, and IT solutions. Its mission is to connect employers with efficient workforce and career opportunities for clients and candidates across multiple sectors.
