Who You Are:
You are a highly motivated individual with a genuine passion for cybersecurity. You see cybersecurity not just as a profession but as a mission to safeguard organizations and individuals from cyber threats. In addition to your technical prowess, you possess excellent interpersonal and sales skills that enable you to work collaboratively and build strong relationships with both clients and internal teams. You can discover and understand the business problems that our partners need to solve, and you deliver compelling demonstrations and manage successful proof of concepts.
Your ability to communicate complex technical information in a clear and accessible manner makes you an invaluable asset in product demonstrations and presentations.
Your passion for teamwork extends beyond merely cooperating with colleagues; you actively contribute to a positive work environment, where diverse perspectives are valued and creative problem-solving is encouraged. You thrive in a dynamic environment and are always eager to learn and adapt as the cybersecurity landscape evolves.
About the Position
The Sales Engineer (SE) reports to the Manager of Southern Europe Sales Engineering and is responsible for driving revenue growth in an assigned geographic area through a 100% partner-led sales model. The SE collaborates closely with MSSP partners, VARs, and distributors to enable go-to-market initiatives, support complex partner-driven opportunities, and provide product leadership throughout the sales cycle, serving as a key technical liaison between the company and its channel ecosystem.
A Day In the Life
The main responsibilities of the role include forging strategic relationships with channel partners to help them develop, support, and sell our solutions. Additionally, they are the primary technical contact for end users interested in purchasing WatchGuard’s product lines. Sales Engineers (SEs) train and support partners, provide demos to both partners and customers, assist in customer evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. SEs help answer RFP’s and provide customer and partner feedback to our Product Management team helping represent the needs of our customers, partners, and field teams. In addition to these responsibilities, they are a trusted security advisor and work closely with the sales teams during sales calls, meetings and help evangelize WatchGuard solutions.
Position Responsibilities
- Identify, develop, and expand technical relationships with key “indirect” reseller partners in territory
- Demonstrate how partners can use the WatchGuard Unified Security Platform to keep their customers secure and compliant with industry regulations
- Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings
- Identify, develop, and expand technical relationships with key partners
- Assist field sales with pre-sales and post-sales support
- Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
- Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
- Escalate and resolve partner and customer issues when appropriate
- Assist evaluation customers with the setup and configuration of all WatchGuard products
- Identify and report on competitive trends (products, promotions, etc.)
- Create technical content to present to various audiences including end users and partners.
Skills and Qualifications
- WatchGuard product knowledge or other key competitor product knowledge
- Must have experience with network security technologies, particularly UTM solutions. Experience with SASE is a plus.
- Strong networking background including TCP/IP, VLAN, Routing, SD-WAN
- Endpoint security experience
- Effective written and verbal communication, listening, negotiation and presentation skills
- Ability to balance competing priorities
- Ability to self-manage and work remotely
Experience:
- Five (5)+ years pre-sales technical experience working for a reseller or manufacturer
- WatchGuard or competitor technical & sales certifications is a plus
- BS/BA or equivalent work experience
- Proficient in English communications
Why Work for WatchGuard?
WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.
WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide.
Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our Core Values: Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at www.watchguard.com/wgrd-careers.
WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy focuses solely on the talent, hard work, contributions, and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions. We consider focusing on an employee's protected characteristics rather than on talent, hard work, and actual work results to violate our EEO policy. As an Equal Opportunity Employer, we are committed to a diverse workforce. WatchGuard participates in E-verify.
WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.
Skills Required
- Five or more years of technical presales experience with a reseller or manufacturer
- Strong networking knowledge, including TCP/IP, DHCP, DNS, VLANs, and routing
- Effective written and verbal communication, listening, negotiation, and presentation skills
- Ability to balance competing priorities
- Ability to self-manage and work remotely
- Category B driving license
- Proficiency in English communication
- Basic or good experience with virtualization technologies
- WatchGuard, SonicWall, Fortinet, Sophos, or comparable product knowledge
- Endpoint security background
- WatchGuard or competitor technical and sales certifications
WatchGuard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WatchGuard and has not been reviewed or approved by WatchGuard.
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Healthcare Strength — Health coverage is portrayed as comprehensive, including medical, dental, vision, and mental-health support. Feedback suggests plan breadth and quality are a recurring bright spot.
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Parental & Family Support — Caregiver benefits include paid parental leave, backup care, adoption assistance, fertility coverage, and, in some locales, subsidized childcare. Feedback suggests these supports meaningfully enhance the total package for families.
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Leave & Time Off Breadth — Generous PTO and holidays are emphasized alongside options like paid sick time and volunteer time. Feedback suggests time off provisions contribute to a favorable work-life balance.
WatchGuard Insights
What We Do
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
