Sales Engineer (Pre/Post)

Posted 4 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
Senior level
Artificial Intelligence • Software • Analytics
The Role
As a Sales Engineer, you will own technical pre-sales, deliver tailored demos, design Proof of Value engagements, and shape technical messaging. You'll collaborate closely with sales, map customer needs, and provide valuable insights back to engineering, helping define the core sales motion from the ground up.
Summary Generated by Built In
About Us

We're building the next-generation reliability platform—helping modern engineering teams build reliability applications on top of logs, metrics, and traces. Grepr helps teams move from being observability engineers to reliability engineers, automatically optimizing spend and reacting to anomalies in their systems.

We're early, fast-moving, and customer-obsessed. You will help us strategize on customer support, engineering execution, and product delivery. We are well funded by investors like Andreessen Horowitz and Boldstart Capital.

The Role

We're looking for a highly technical, entrepreneurial Sales Engineer who thrives in early-stage environments. This is not a "demo-only" SE role.

You will:

  • Own technical pre-sales from first call to Proof of Value (POV)

  • Architect solutions for complex telemetry environments

  • Deliver compelling demos tailored to engineering buyers

  • Design and execute hands-on Proof of Value engagements

  • Help define our sales motion and technical messaging from the ground up

  • Write technical blogs, speak at conferences, and tend to booths at trade shows

As one of our first SE hires, you'll shape how we engage with our customers

What You'll Do🔹 Drive Technical Sales
  • Partner with Sales on discovery and qualification

  • Map customer observability architecture and pain points

  • Position our telemetry pipeline as a cost, performance, and control layer

  • Handle technical objections and security reviews

  • Support RFPs and technical documentation

🔹 Deliver High-Impact Demos
  • Build customized demos (not canned walkthroughs)

  • Translate product capabilities into business impact

  • Demo to SREs, DevOps leaders, platform teams, and CIOs

  • Continuously improve demo environments and assets

🔹 Own Proof of Value (POV)
  • Design scoped POV plans with clear success criteria

  • Deploy in customer environments (cloud-native and hybrid)

  • Work with logs, metrics, traces, OpenTelemetry, agents, and collectors

  • Quantify cost savings and performance improvements

  • Deliver executive-ready POV readouts

🔹 Be a Strategic Early Hire
  • Feed product insights back to engineering

  • Help shape messaging and competitive positioning

  • Build reusable technical content (battlecards, architecture diagrams)

  • Influence roadmap based on customer feedback

What We're Looking ForMust Have
  • 5+ years in Sales Engineering, Solutions Engineering, Product Management, Technical Marketing or similar roles

  • Strong background in observability, telemetry, or data engineering

  • Hands-on experience with logs, metrics, and traces

  • Experience with:

    • OpenTelemetry / Datadog / New Relic or other observability tools

    • Fluentd / Logstash / Vector

    • Cloud platforms (AWS, GCP, Azure)

    • Kubernetes environments

  • Ability to whiteboard distributed systems architectures

Bonus Points
  • Experience with telemetry routing platforms like Cribl

  • Background as an SRE or platform engineer

  • Early-stage startup experience

  • 1st hand knowledge of Datadog, Splunk, New Relic, or Elastic

What Success Looks Like (First 6–12 Months)
  • Close 5–10 new enterprise logos

  • Design and execute repeatable POV frameworks

  • Build a demo environment that becomes a core sales asset

  • Shorten sales cycles through strong technical validation

  • Become a trusted advisor to early customers

Who You Are
  • Entrepreneurial and comfortable with ambiguity

  • Technical enough to deploy and troubleshoot in real environments

  • Business-savvy enough to quantify ROI

  • Excited to build something from zero

  • Energized by working directly with founders

Why Join Now?
  • Shape the pre-sales motion from day one

  • Direct impact on revenue and product direction

  • Equity upside at an early stage

  • Small team, high ownership, real influence

Top Skills

AWS
Azure
Data Engineering
Datadog
Fluentd
GCP
Kubernetes
Logstash
New Relic
Observability
Opentelemetry
Telemetry
Vector
Am I A Good Fit?
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The Company
HQ: San Francisco, CA
12 Employees

What We Do

Grepr is an observability technology company headquartered in San Francisco, CA. We're a team of engineers who care about building great products and tools, and want to make other engineers' lives better.

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