Integration Manager

Posted 2 Days Ago
Be an Early Applicant
27 Locations
Remote
Junior
Payments • Financial Services
The Role
Owns end-to-end technical onboarding and ongoing integration support for merchants using Solidgate’s payment platform. Responsibilities include configuring payment flows, supporting L1 teams, participating in presales calls, explaining integration capabilities, advising on scalable payment setups, and supporting hosted payment pages, payment forms, digital wallets, routing logic, and data flows.
Summary Generated by Built In
Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

We're building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the "Employer of the Year 2026" award by Forbes Ukraine.

About the Role

This Integration Manager role is about more than technical onboarding — it’s about helping merchants grow with Solidgate from the very first pre-sales call to scaling their payment flows. You’ll sit at the intersection of technology, product, and operations, owning the technical side of merchant integrations and shaping how businesses across the world work with payments.

What You’ll Own
  • End-to-end technical onboarding of new merchants, from first integration to go-live

  • Ongoing technical support for existing merchants across their lifecycle with Solidgate

  • Support for the L1 Support team on technical and integration-related topics

  • Participation in pre-sales calls, helping explain integration options and technical capabilities

  • Merchant system integration with Solidgate: hosted payment pages, payment forms, Apple Pay / Google Pay, routing logic, and data flows

  • Guidance on optimal payment setups to help merchants scale efficiently and reliably

You’re a Great Fit if You Have
  • 2+ years of experience in technical support, technical account management, or a similar role

  • Strong written and verbal communication skills — clear, structured, and merchant-focused

  • Knowledge of Postman and basic SQL

  • English at Upper-Intermediate level or higher

  • Ownership mindset: you care about results and long-term merchant success

  • Ability to work independently, prioritize effectively, and stay focused on what matters

  • Openness, empathy, and motivation to grow — both personally and with the product

Nice to Have
  • Hands-on experience running technical demos

  • Familiarity with payment systems, APIs, or fintech products

Why Solidgate?
  • High-impact role: You’re not inheriting a perfect system — you’re building one. Your work will define how we scale.

  • Great product: We’ve built a fintech powerhouse that can be quickly scaled. Furthermore, Solidgate’s potential isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses with a wide range of products and services, including subscriptions, chargeback management, indirect tax management, and more. And yes, we also hold our own financial licenses in our key regions of operations and have direct memberships with the Schemes.

  • Massive growth opportunity: Solidgate is scaling rapidly — this role will be a career-defining move.

  • You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C businesses. You’ll be talking to decision-makers at some of the most successful internet companies in the world.

  • A-player team: Work alongside top fintech professionals with a proven track record and results.

Tomorrow’s fintech needs your mindset. Come build it with us.

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Skills Required

  • 2+ years of experience in technical support, technical account management, or a similar role
  • Strong written and verbal communication skills
  • Knowledge of Postman
  • Basic SQL knowledge
  • Upper-Intermediate English or higher
  • Ability to work independently and prioritize effectively
  • Ownership mindset and focus on merchant success
  • Openness, empathy, and motivation to grow
  • Hands-on experience running technical demos
  • Familiarity with payment systems, APIs, or fintech products
Am I A Good Fit?
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The Company
HQ: Nicosia
170 Employees
Year Founded: 2016

What We Do

At Solidgate we make international online payments simple with no hidden fees. We provide internet businesses with client-oriented payment gateway services, which are tailored to their business needs. We offer a possibility to accept credit and debit card payments from buyers anywhere in the world. We will help you establish a secure environment with our advanced AntiFraud system, which is specifically designed to help businesses detect and prevent fraud. We offer everything you need to enable secure payment processing and optimal checkout experience. Simple and flexible integration allows you to integrate once and benefit from a continuously improving, cutting-edge platform to meet your business needs however they might change. Our robust API enables businesses to avoid complex integrations and offers a complete payments portfolio under one infrastructure. Our reporting and analytics tool will help your manage payments, analyze your customer and transaction data and in turn make the right decisions for your business.

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