Sales Engineer I

Job Summary: 

The Sales Engineer I will collaborate closely with Account Executives to connect with potential clients, utilizing their engineering expertise to identify market opportunities and assist customers with complex technical applications. Their role involves identifying client needs and effectively communicating the technological capabilities and business value of our products. The successful candidate will excel in articulating complex technical concepts in a clear and understandable manner to all potential clients, leveraging their engineering background to sell technical solutions effectively.

Essential Job Functions:

• Customer Engagement: Respond to general inquiries and RFQs, evaluate technical requirements, prospect opportunities, and propose creative solutions that match customer demands.
• Order Processing and Support: Send quotations, process POs, provide delivery updates, and manage various aspects of order processing and production operation.
• Technical Assistance: Initiate RMAs, offering after-sales support, and relaying customer feedback to the quality, engineering, and management teams.
• Customer Relationship Management: Maintain detailed customer records in the CRM system and nurture customer relationships with routine outreach and communication.
• Market Research: Manage qualification of new products, create and maintain sales documentation, and identify critical product characteristics and features necessary for future revenue growth.
• Competitive Analysis: Conduct in-depth market research for new and existing products and technology, identify opportunities, conduct competitive analysis, and develop commercialization strategies.
• Outreach: Represent the company in various marketing and sales activities, such as industry trade shows, conferences, sales site visits, and customer facility audits.
• Presentations: Prepare technical presentations that explain complex products and technology to current and prospective customers
• Proposal Development: Writing detailed development proposals, assisting in contract negotiation, and managing various aspects of custom design projects

Competencies:

• Interpersonal and Communication Skills: High-technical aptitude, exceptional interpersonal skills, and strong written and verbal communication skills.
• Business Acumen: Comprehensive understanding of quality management systems, manufacturing resource planning, and customer relationship management.

Education and Experience:

• Degree: Bachelor's degree in Mechanical, Electrical, Electronics Engineering, or related field.
• Experience: 1-3 years of work experience in technical sales, mechanical engineering, or manufacturing engineering preferred.

Preferred Qualifications:

• Industry Knowledge: Familiarity with Sensors, Load Cells, and complex technical sales.
• Technical Sales Experience: Hands-on experience in technical sales processes, including customer engagement and solution development.

Supervisory Responsibility:

• This position does not have any supervisory responsibilities.

Work Environment:

• Office Setting: Primarily conducted in an office setting with standard office machinery.
• Production Area: Occasional visits to the production area, which may involve exposure to airborne particles, mild fumes, moving mechanical parts, and vibration. Noise levels are moderate in the production area.

Physical Demands:

• Attendance: Regular, predictable attendance and punctuality are required.
• Physical Activity: Prolonged periods of sitting, occasional standing, stooping, bending, reaching, and repetitive hand movements. Ability to lift objects up to 30 lbs.
• Vision and Hearing: Normal range of hearing and vision, including color vision.
• Mental Adaptability: Must be mentally adaptable and flexible in dealing with various people and situations, able to analyze and resolve interpersonal conflicts positively and professionally. Emotional stability and personal maturity are important attributes.
• Work Hours: May be required to work outside of normal business hours, including weekends and holidays.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

FUTEK is an Equal Opportunity Employer. We participate in E-Verify. Final candidates may be required to successfully complete a background check and drug screening, where permitted by applicable law.