Sales Engineer- Flat Sales
Summary
The Sales and Service Engineer is responsible for the development of SMS’s service business including compiling the scope of work, estimating associated costs, and developing project schedules. Additional responsibilities include on site services to tune combustion systems and furnace mechanical components.
Who we are
At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we work.
www.sms-group.us
What you'll do
- Works as a point of contact with the customer in the proposal / quoting / services sales phase of the project to identify customer needs.
- Develops the service scope of work. Compiles quotes from man-hour estimates and tools costs and transfers this into a final quotation format as presented to the customer.
- Develop a familiarity with furnace equipment so as to respond to customer maintenance needs. Perform service on equipment such as reheat furnaces, annealing furnaces, burners, fans, heat exchangers, and convective coolers.
- Act as first line of contact within the customer facility to identify retrofit and new equipment opportunities.
- Assist in commissioning of new equipment.
- Extensive Travel is required.
What you'll need
- Hand-on aptitude with combustion equipment and controls.
- Excellent interpersonal communication skills and ability to work both independently and within a group.
- Engineering Technician or Bachelor of Science in Engineering
- Understanding of NFPA safety code is required.
- Familiarity with Customer Relationship Management (CRM) software is a plus.
- Business travel to customers’ sites and vendor workshops will be required. Physical Demands
- Work on feet for long periods
- Work around hot equipment.
- Trouble-shoot problems. Work Environment
- Steel Plant hot and cold mills.
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.
#LI-Onsite
Skills Required
- Hands-on aptitude with combustion equipment and controls
- Excellent interpersonal communication skills
- Ability to work independently and within a group
- Engineering Technician qualification or Bachelor of Science in Engineering
- Understanding of NFPA safety code
- Ability to troubleshoot problems
- Ability to work on feet for long periods and around hot equipment
- Familiarity with customer relationship management software
What We Do
SMS group Inc. supplies new equipment, digital and green-steel solutions, upgrades, maintenance, spare parts, repairs, and engineering services to North American metals producers. As part of SMS group, it provides plant construction and mechanical-engineering capabilities for steel and nonferrous metals processing, supporting customers across equipment lifecycles with modernization, service, and technical support. Its mission aligns with advancing sustainable, lower-carbon metals production.
