Sales Engineer, Enterprise High-Performance Storage Solutions

Sales Engineer, Enterprise High-Performance Storage Solutions

Role Overview

As a Field Application Engineer for Tuxera’s Enterprise High-Performance Storage Solutions portfolio, you are expected to take ownership of technical success in each opportunity and drive it to closure. You will serve as the technical bridge between customers, partners, and Tuxera’s global engineering and sales organization.

You will work closely with Account Executives and partners to drive complex enterprise opportunities—proactively leading technical discussions, supporting and driving evaluations and integrations, and ensuring customers achieve high performance and reliability at scale through our solution implementation.

This role combines strong technical expertise with proactive customer-facing execution. You will be equally comfortable discussing architecture with enterprise IT teams, supporting PoCs, and collaborating with global teams to resolve technical challenges.

This position is available in Yokohama (Minatomirai), Japan with a hybrid working environment.

What You’ll Do

• Own the technical sales cycle
  Contribute to lead generation by identifying technical opportunities through engagement with customer prospects and partners in collaboration with Account Executives. Lead technical discovery, map customer requirements to Tuxera solutions, deliver tailored demos and PoCs, and remove technical blockers through to deal closure.
• Customer evaluation & integration support
  Proactively provide hands-on guidance during product evaluation and integration, including configuration, performance tuning, and best practices for throughput, latency, and reliability.
• Architecture design & advisory
  Design and document reference architectures for on-premises, cloud, and hybrid environments, including data flows, security considerations, and HA/scale-out strategies.
• Performance analysis & optimization
  Support benchmarking activities and analyze system performance across storage, network, and client-server layers. Identify bottlenecks and recommend improvements.
• Protocol & system troubleshooting
  Investigate issues using logs, traces, and diagnostic tools (e.g., tcpdump, Wireshark), reproduce problems where needed, and collaborate with Tuxera Engineering for resolution.
• Partner & stakeholder coordination
  Proactively work with system integrators, partners, and customer stakeholders to align technical direction, manage evaluation and PoC progress, and ensure smooth project execution.
• Enablement & localization
  Create and adapt technical materials (e.g., runbooks, sizing guides, tuning guides) for the Japanese market, and deliver technical workshops and presentations.
• Feedback to global teams
  Provide structured feedback from customer engagements to Product Management and Engineering to influence product roadmap and improve solution fit.

What You Bring

Core Technical Skills and Knowledge (Must Have)

• Solid understanding of Linux systems (user-space, POSIX fundamentals)
• Working knowledge of networking (TCP/IP, DNS, DHCP, etc.)
• Familiarity with file protocols such as SMB and/or NFS
• Experience supporting technical evaluations, PoCs, or customer integrations
• Ability to troubleshoot system-level issues and work with logs and diagnostic tools
• Business-level English communication skills (to work with global teams)
• Native-level Japanese proficiency is required, including professional business communication.

Preferred Technical Skills and Knowledge (Nice to Have)

• Experience with performance benchmarking and tuning
• Knowledge of Windows environments, Active Directory, ACLs
• Experience with enterprise storage architectures (on-prem / cloud / hybrid)
• Familiarity with HA / clustered systems
• Experience with cloud platforms (AWS, Azure, GCP, etc.)
• Exposure to container environments (Docker, Kubernetes) or CI/CD workflows
• Understanding of RDMA, multichannel, or high-performance networking (plus)

Experience & Soft Skills

• Experience in pre-sales, post-sales, or field engineering roles
• Ability to engage both technical and business stakeholders
• Strong problem-solving mindset and ownership
• Ability to coordinate across multiple stakeholders (customers, partners, HQ)
• Comfortable working in a fast-growing, cross-cultural environment

Industry Experience

Experience with data/storage workflows in one or more of the following industries and/or projects is a plus:

• Manufacturing / Automotive
• Media & Entertainment
• Healthcare / Life Sciences
• Financial Services
• Public Sector / Research / HPC

Our values

• Earn Trust
  We believe the best in each other.
  We earn trust through exceptional quality in what we do.

• Create Customer Impact
  We put customers first.
  We solve what matters.
  We deliver real, lasting results.

• Grow Together
  We succeed together.
  We seek feedback.
  We grow every day.

• Aim High
  We set our ambitions high.
  We go beyond expectations.
  We think boldly.

About Tuxera

Tuxera is a global leader in quality-assured data storage, networking, and encryption software that powers billions of devices, vehicles, and data-driven systems worldwide. Our solutions ensure the reliable transfer, storage, and integrity of data in industries where performance and safety are critical — from automotive and industrial IoT to consumer electronics and enterprise applications.

Headquartered in Espoo, Finland, with offices across Europe, the United States, and Asia, Tuxera is trusted by the world’s leading technology companies to deliver software that meets the highest standards of quality, reliability, and innovation.

Our vision is simple yet bold: to make every bit of data easy to manage and accessible exactly when and where it’s needed. Backed by a team of 100 professionals representing more than 17 nationalities, we are scaling globally while fostering a culture that combines high performance with collaboration and care.

Driven by our mission, we empower people and organizations everywhere to access and use data seamlessly and securely — powering the next wave of enterprise and industry innovation.