Sales Enablement Lead

| Austin, TX, USA | Hybrid
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Job Description
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:

  • You'll be part of building out a world class Sales & Success Enablement function, mentoring and coaching a team of hard-working Sales enablement managers and trainers. You will build for scale to achieve ambitious revenue goals and cover an ever growing addressable market
  • You will own, design, implement and improve Global Sales & Success onboarding programs so that new hires across our sales, success and product advocate teams globally are set up for success in their roles. You'll drive accountability with Sales & Success leaders to co-own metrics on new hire ramping to ensure onboarding effectiveness
  • You will proactively identify skill and productivity gaps with input from leadership as well as insights from Sales Strategy and Operations to design training roadmaps to bridge these gaps
  • You'll partner with Sales Strategy & Operations to measure the effectiveness of enablement programs. Support the development and roll out of playbooks
  • You're passionate about developing close relationships with product and marketing to ensure that the Sales & Success team has the most effective content and collateral on product updates, competitive landscape, the Canva value proposition and the future of visual communications. You will develop product launch readiness checklists, so updates on new product features are appropriately cascaded to the teams.
  • You'll evaluate our current enablement and content tooling and partner with the Sales systems team to iterate and improve. You will continue to explore vendor relationships as needed for tooling and trainings to improve productivity
  • You will lead change management around large initiatives that impact Sales & Success (eg. incentive changes, quota changes, planning for new fiscal year etc).


You're probably a match if

  • You have deep Sales Enablement expertise building and leading Sales Enablement Teams. You have an in depth understanding of Sales skills, methodologies, playbooks and processes and has lead large scale sales training in the past
  • You love to collaborate. Building trust and gaining consensus with collaborators across all levels of Sales & Success leadership, product and marketing
  • You are passionate about being a strategic problem solver and executor. Can think high level and plan strategic roadmaps based on needs of our teams but can also roll up sleeves, ensure seamless execution and provide direction to teams
  • You have experience in rapidly scaling tech (preferable SaaS) startups, leading enablement programs at scale for organizations of 100+ Sales & Success team members. Big plus if experience in product led sales motions
  • You have a consistent track record of leading change management for large scale initials (eg incentive changes, go to market changes etc) across large Sales & Success teams
  • You have a genuine interest in learning and development, career development (both within enablement team and broadly across Sales & success organization), coaching and mentoring


About the team
The Sales & Success function is responsible for driving revenue from F500, Strategic, Enterprise, Mid-Market and SMB companies to increase Canva's B2B revenue and penetration, applying a product led approach. The Sales Strategy & Operations function sits within Sales & Success, and supports Sales & Success in driving B2B revenue in a scalable and sustainable way, through reporting and analytics, incentive design, process, tooling and enablement across onboarding and continuous learning and development.
This is a hybrid role located in Austin, Texas. This role is not eligible for remote.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • BashLanguages
    • ReactLibraries
    • RxJSLibraries
    • MobXLibraries
    • SpringFrameworks
    • FinagleFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • BrazeEmail
    • Monday.comProject Management

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How do you collaborate with other teams in the company?

Being part of Customer Success., we work closely with other teams including Product, User Voice, and Community Stories. We have the chance to share insights about how our members use Canva across their teams and the value our product brings. It’s inspiring to help shape the product and bring the most value to our users through global collaboration!

Chelsea

Strategic Customer Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

Designed with you in mind. No matter what your role is, or where you’re located, Canva’s benefits are designed to empower you to thrive.

Culture
Volunteer in local community
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure, as long as it makes a positive difference, we'll support you.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
18 weeks gender-neutral parental leave from day one, no matter your caregiver status.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure -as long as it makes a positive difference, ​we‘ll support
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Access to an additional 5 days of paid leave per calendar year to support you, during times when you need extra flexibility to manage commitments outside work.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including fitness.
Home-office stipend for remote employees
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including home office setup.
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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