The Role
The Sales Efficiency Manager will improve sales team performance through analysis, tool optimization, and training, ensuring effective lead management and collaboration across departments.
Summary Generated by Built In
🌰 Skello in a nutshell
At Skello, we build the go-to HR solution for planning and managing frontline teams. In Europe, frontline teams make up 50% of the workforce, but only 20% of digital solutions are truly designed for them. Skello was created to fill this gap: A collaborative and intuitive platform that simplifies the day-to-day for managers and employees, by optimising and automating the tasks that make all the difference. We put frontline teams at the heart of everything we do. With intelligent tools like our Skello Assistant and smart planner, we address their unique needs directly. Our ambition is simple: to become the go-to HR solution for every frontline team in Europe.
🚀Skello key figures
• 7 Key Sectors
• 25,000 businesses currently trust Skello
• 600,000 employees use Skello daily
• Over 400 colleagues make up the Skello team
• 3 European hubs : Paris, Lille, and Barcelona
Our culture
We know that reaching our mission, means living by strong values every single day
💡 Set the bar higher everyday
🤝 Have each other’s back
🚀 Imagine tomorrow, start today
👟 Focus on customers first
😄 Take work seriously, not ourselves
Context
You will be part of the Spanish team and play a pivotal role within the sales team, ensuring liaison between Sales Representatives, Ops, and the different departments of the company (e.g., Data, Marketing, Finance, Client, etc.).
Your role is to maximize the Sales team performance and efficiency, by implementing the best tools, optimizing processes, identifying bottlenecks, and analyzing performance to ensure every stage of the sales cycle is constantly improving.
You will be the keeper of the lead generation bank safe, ensuring the Sales team gets the best possible qualified leads, distributed smartly based on performance, experience, and selected challenges.
You will support and implement the vision of the commercial organization, identifying and launching key initiatives that will drive revenue growth and maximize sales productivity.
You will be based in Barcelona and report to Marc, Spain General Manager
Mission
1. Performance analysis & recommendations
- Performance monitoring & management
- Implement dashboards and monitor key metrics daily - automating as much as the performance monitoring process as possible
- Perform various analysis on key Inbound and Outbound sales metrics (activity volume, reactivity, conversion rate by sector, quality of leads, no-show rate….)
- Provide strategic recommendations to improve performance and results
- Leads & Opportunity management:
- Analyze individual performance to convert leads into opportunities, providing strategic recommendations on attribution
- Manage the creation of lists of leads and prepare cold calling campaigns on new and existing leads
- Manage monthly the revenue mapping
2. Tools & Process optimization
- Setup: Set up and manage licences for newcomers and departures,
- System Diagnosis & Resolution: Diagnose and resolve issues encountered with sales tools (Salesforce, Aircall, Diabolocom, etc.) to ensure smooth and optimal use by the sales team
- Collaboration with Ops: Co-construct with the Ops team for the implementation of lasting solutions to improve processes and resolve recurring bugs
- Collaboration with Marketing: Prioritize lead scrapping and support the Marketing team in improving the overall quality of our leadgen
3. Training & Sales Enablement
- Prepare and animate an intensive sales onboarding for new BDRs in collaboration with the Team Leaders
- Provide support to managers for the continuous training of BDRs in their ramp-up phase
What we are looking for:
- 2+ years of experience in a demanding fast-paced environment (Consulting, Strategy, Ops, Sales effiicency…)
- Strong analytical capabilities
- Strong project management skills to effectively coordinate multiple cross-functional stakeholders and drive critical alignment across departments
- Experience in Sales or working with Sales Management on revenue growth
- Good understanding of the SaaS environement
- Fluency in Spanish and English, French is a plus
Recruitment Process
- Interview with Marc, Spain General Manager
- Interview with Julia, Spain & Italy Sr Operations Manager
- Case study review with Marc and Quentin, VP Ops
- Meeting Spain team
- Welcome on board!
🧘Well-being: enjoy 5 additional days off, Alan health insurance, meal vouchers to take care of yourself and 1 day per week of Work From Home once probation period is validated
🎒 Office life: work in a great environment at WeWork with a rooftop, gym, and free snacks
👪 A close-knit team: join an international team that gets together during our daily Happy Hours and monthly team-building events
💡A meaningful mission: contribute to a project that addresses a real need while developing your skills through our career paths
📚Learning opportunities: a one-week full-time onboarding to ensure your success, make sure you have all the knowledge you need, many trainings to help you learn and grow and numerous career opportunities in a hyper growth scale up contexte
Top Skills
Aircall
Diabolocom
Salesforce
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The Company
What We Do
Skello is a European company whose mission is to reinvent the way shifted teams work in the field by enabling them to better anticipate, organize, and communicate. How do they do it? Through intuitive and collaborative technology. More specifically, Skello is a SaaS HR
management solution for any type of establishment with a complex schedule system.
For managers, Skello optimizes how workflows are organized and helps them make decisions on how to manage team costs.
For employees, Skello makes communication easier and facilitates their lives on a daily basis.
Skello’s ambition is to be the leading solution for all shifted teams in Europe. To achieve this, a €40M Series B financing round has been carried out with funds that are experts in the field (Partech, Aglaé Ventures & XAnge) in order to bring even more value to its customers with new features and open up to new business sectors. In addition to the traditional sectors, Skello is also looking to expand into new areas of activity: hospitality, retail, and health
