Sales Director

Posted 4 Days Ago
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Charlotte, NC, USA
In-Office
Entry level
AdTech • Digital Media • Events
The Role
Leads sales initiatives and revenue growth across hotel properties, develops hotel and client relationships, prepares audiovisual estimates and proposals, identifies upselling opportunities, analyzes sales performance and forecasts, and coaches team members. Partners with audiovisual technicians and operations teams to execute events, resolve client concerns, and maintain service excellence in a fast-paced hospitality and event environment.
Summary Generated by Built In

Description

We are seeking a motivated, results-driven Sales Director to lead sales initiatives, develop new business opportunities, and strengthen existing hotel partnerships. The ideal candidate is a strong leader with a passion for relationship building, revenue growth, and delivering exceptional client experiences.

Requirements

Key Responsibilities
  • Drive sales and revenue growth across assigned hotel properties and markets.
  • Develop and maintain strong relationships with hotel leadership, clients, and vendors.
  • Prepare accurate and timely audiovisual estimates and proposals.
  • Participate in client walkthroughs, pre-conference meetings, post-conference meetings, and hotel sales meetings.
  • Serve as a primary point of contact for hotel partners and event clients.
  • Identify upselling opportunities while maintaining high levels of customer satisfaction.
  • Analyze sales performance, revenue trends, and forecasts, providing reports to senior leadership.
  • Lead, coach, and develop team members to ensure exceptional customer service and operational performance.
  • Collaborate with AV technicians and operations teams to ensure successful event execution.
  • Resolve client concerns and provide solutions in fast-paced, high-pressure environments.
  • Maintain SBMG's standards of professionalism, communication, and service excellence.
Qualifications & Requirements
  • Experience in sales, account management, hospitality, audiovisual services, or event production.
  • Strong leadership, communication, negotiation, and relationship-building skills.
  • Ability to prepare accurate estimates and manage multiple client needs.
  • Working knowledge of audiovisual equipment, event production, and technical support.
  • Experience analyzing sales performance, revenue, and forecasting.
  • Ability to lead, motivate, and support employees while maintaining service standards.
  • Strong organizational skills and the ability to respond effectively to changing event demands.
  • Commitment to professionalism, customer satisfaction, and teamwork.
Benefits & Perks
  • Medical, dental, vision, and life insurance
  • Three weeks of upfront paid time off
  • 401(k) with company matching
  • Monthly commission opportunities
  • Career advancement and professional development

Join SBMG and help drive our continued growth in the hospitality and audiovisual industry!

Skills Required

  • Experience in sales, account management, hospitality, audiovisual services, or event production
  • Strong leadership, communication, negotiation, and relationship-building skills
  • Ability to prepare accurate estimates and manage multiple client needs
  • Working knowledge of audiovisual equipment, event production, and technical support
  • Experience analyzing sales performance, revenue, and forecasting
  • Ability to lead, motivate, and support employees while maintaining service standards
  • Strong organizational skills and ability to respond effectively to changing event demands
  • Commitment to professionalism, customer satisfaction, and teamwork
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The Company
HQ: Charlotte, NC
63 Employees
Year Founded: 1994

What We Do

Scott Brown Media Group has over 20 years of experience and success servicing the corporate and public sector. SBMG has an impeccable reputation for service, innovation and productive, healthy relationships with our clients and community. Whether it's providing a flip-chart for a small boardroom meeting or the production of a full-scale event, our team is by your side throughout the process to ensure your understanding and ultimate satisfaction. Our extensive inventory of high-end Audio / Visual gear installed and operated by our professionally trained technicians relieve you of the worries typically associated with event planning. With a supply of the latest projection, lighting, sound, video, recording, broadcasting, editing and staging equipment, there are no limits to the events that the Scott Brown Media Group can manage.

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