Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Responsible for supporting Prosperity Bank’s sales culture through the coordination and management of bank-wide sales programs. Oversees the development and achievement of sales goals, strategies, and tactics. Trains, directs, and coaches sales personnel to achieve individual and branch-level sales results.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the implementation and maintenance of an effective branch sales culture.
- Assists senior management in establishing sales tasks and roles.
- Guides branch managers in designing a sales management process that creates and supports a proactive selling environment.
- Establishes annual, 90-day and weekly sales planning processes for achieving branch sales goals.
- Coordinates the design and execution of division-wide sales promotions, contests, and incentives with a focus on achieving/exceeding sales performance expectations.
- Assumes responsibility for ensuring branch activities support Prosperity Bank’s service culture.
- Instructs branch personnel on effective customer service techniques and strategies.
- Communicates performance expectations required for superior customer experiences.
- Implements strategies and tactics designed to enhance customer perceptions of Prosperity service delivery.
- Provides sales training and instruction for branch personnel.
- Conducts regular observation of employee sales interactions and evaluates adherence to established sales processes.
- Works with personnel to establish specific performance improvement goals and strategies.
- Conducts training related to effective sales presentations and techniques.
- Provides feedback and instruction regarding best practices.
- Ensures branch compliance with established sales and marketing protocols.
- Maintains up-to-date collateral materials at each location.
- Ensures that marketing, sales and operating strategies are communicated and executed effectively.
- Serves as an information source regarding the proper implementation of sales and marketing tactics.
- Oversees the proper use of Prosperity marketing materials.
- Coordinates the gathering and dissemination of competitive intelligence.
- Routinely assesses competitor’s products and services using mystery shops, office visits, and review of advertising campaigns and collateral materials.
- Analyzes competitor strengths and weaknesses as compared to Prosperity products and services.
- Provides training and instruction regarding the positioning of Prosperity products and services.
- Serves as an expert resource on all sales and service-related programs, processes, tools, aids and systems.
- Assumes responsibility for related duties as required or assigned.
- Presents seminars and workshops related to Prosperity sales and service efforts as required.
- Serves as project lead for special projects as assigned.
- Provides backup for other sales positions.
- Utilizes training and educational opportunities to stay current on industry trends and best practices.
- Maintains professional relationships with consultants, vendors, and other entities.
- Ensures that work area is clean, secure, and well maintained.
PERFORMANCE MEASUREMENTS
1. Sales representatives are well supported in sales activities. Good working relationships and coordination exist with area personnel and Management.
2. Professional business relations exist with end-users.
3. Company products are professionally and effectively marketed.
4. Required records, reports, and analyses are accurate, complete, and timely.
4. Prosperity’s professional reputation is maintained and conveyed.
5. Management is appropriately informed of area activities and of any significant problems. Recommendations for product development, distribution, and sales goals are provided
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
QUALIFICATIONS
Education/Certification:
Bachelor’s degree or equivalent experience in marketing and sales.
Required Knowledge:
Good command of consumer marketing and sales disciplines and a thorough understanding of the branch sales environment.
Experience Required:
Sales development or marketing experience, and specific experience working in a sale driven culture. A strong background in developing and implementing sales programs.
Skills/Abilities:
Effective presentation skills
Excellent communication skills, both written and verbal.
Strong negotiation skills
Ability to interact with all levels of management and staff is essential.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability: Ability to deal with a variety of variables.
Able to interpret various instructions.
Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and precents, and to draw and interpret graphs.
Language Ability: Ability to use the passive vocabulary of 5,000-6,000 words; to read at a slow rate.
Define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses; using a good vocabulary.
Monday - Friday: 8:00 AM - 5:00 PM
Skills Required
- Bachelor's degree or equivalent experience in marketing and sales
- Sales development or marketing experience
- Experience working in a sales driven culture
- Strong background in developing and implementing sales programs
- Effective presentation skills
- Excellent communication skills, both written and verbal
- Strong negotiation skills
- Ability to interact with all levels of management and staff
What We Do
At Prosperity Bank, we believe in a community banking philosophy where personal relationships and great experiences go hand-in-hand. We provide convenient technology options that our customers expect – all backed by the highest level of security. At every touch point, you’ll find knowledgeable associates ready to serve our customers with accuracy and a smile time and time again. Prosperity provides personal banking services and investments to consumers and small to medium sized businesses throughout Texas and Oklahoma. Founded in 1983, Prosperity ranks among the top 100 U.S. banks in assets. Member FDIC. Equal Housing Lender.
