About Harmony
Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens.
With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.
What You'll Do
Prospect, qualify, and follow up with a high volume of cold leads and generate sales-ready meetings for the sales team
Run thorough discovery and deliver clean handoffs to your assigned AEs
Multi-thread accounts across IT and business decision-makers
Use Harmony’s sales tech stack (Nooks, Apollo, Sales Navigator, Gong, Salesforce) according to Harmony’s standards
Hit quota consistently and thrive in a fast-moving, early-stage environment
Bring an entrepreneurial mindset - self-motivated, self-managing, and energized by building from the ground up
Build relationships fast over the phone with both business and technical audiences
Collaborate across Sales, Marketing, and Product
What You Bring
Highly motivated and self-starting, with a genuine drive to be a top performer and grow a sales career
Strong written and verbal communication skills
Comfortable using AI tools for research, prospecting, and writing
Able to work on-site in Manhattan 4 days per week
Salesforce and sales engagement tool experience (Nooks, Apollo) a plus
What We Offer
Competitive salary and equity
Comprehensive medical, dental, and vision coverage
401(k), with company matching
Top-tier in-office gear or stipend for home office (for remote employees), and
Many more.
Equal Employment Opportunity Harmony is an equal opportunity employer. We celebrate the diverse backgrounds, perspectives, and experiences that make our team stronger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Skills Required
- Highly motivated and self-starting with desire to grow a sales career
- Strong written and verbal communication skills
- Comfortable using AI tools for research, prospecting, and writing
- Able to work on-site in Manhattan four days per week
- Experience with Salesforce and sales engagement tools (Nooks, Apollo)
- Ability to build relationships quickly over the phone with business and technical audiences
- Familiarity or willingness to use Harmony's sales tech stack (Sales Navigator, Gong, Salesforce) and follow sales standards
- Track record or willingness to consistently hit quota in a fast-paced, early-stage environment
What We Do
Harmony is an AI-first enterprise service management platform designed to operate autonomously. It serves as an intelligent AI help desk agent featuring proactive agents, continuous knowledge generation, and a flexible AI workflow builder. By integrating with existing ITSM tools, Harmony empowers IT teams to move beyond reactive support and achieve autonomous operations, effectively eliminating operational chaos and guesswork.
