As a Sales Development Representative at Swapcard, you will conduct multi-channel prospecting, convert leads, and ensure CRM accuracy while collaborating with teams to build a pipeline and meet sales metrics.
Our Mission
Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.
Our Vision
At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.
Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.
Our Beliefs
At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.
We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.
Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.
About this role:
After hosting over 10,000 events, we are excited to embark on our next growth chapter, which includes building a top-tier outbound Sales Development Representative (SDR) team.
In this role, you will be responsible for proactive outreach to a designated target account list and for effectively following up on leads generated from events, webinars, and content.
Success will be measured on a monthly basis at both the top and middle of the sales funnel, focusing on the following metrics: the number of qualified discovery meetings booked, opportunities accepted, and new pipeline created.
Ready to Build Pipeline at Scale?Send us a note on the most creative outbound play you’ve executed and the results.
What you'll do?
Multi-channel prospecting: Email, phone, LinkedIn actions (including video), voicemail drops, etc.
Lead conversion: Respond to GTM campaign-sourced leads within 24h, run light discovery, and secure meetings.
Qualification rigor: Ensure every booked meeting meets fit & intent criteria; protect AE calendar.
Account research & hygiene: Enrich contacts, log intent signals, and maintain CRM accuracy.
Leverage modern sales tech: Combine automation with judgment: Outreach sequences, ChatGPT/Claude for quick personalization, Avoma call summaries, Notion AI for note-sync.
Experiment & document: A/B test subject lines, call openers, channel mix; contribute wins to the SDR playbook.
Cross-functional feedback loop: Meet weekly with Sales and GTM & MOps teams; close the “lead-to-pipeline” data gap
Metrics that matter:
New pipeline created
Opportunities accepted by AEs (MEDDICC/BANT)
Qualified discovery meetings booked
Meeting no-show rate
Opportunity conversion (meeting -> OPP)
First-response time to warm leads
Data hygiene score (CRM completeness)
You're a great fit if you have :
1–3 years of outbound SDR/BDR success in B2B SaaS.
Demonstrated track record of ≥ meetings and $ pipeline targets per month.
Perfect written & spoken English.
Daily fluency with Salesforce plus at least one sales-engagement platform such as Outreach (Salesloft or similar acceptable).
Familiarity with HubSpot, LinkedIn Sales Navigator, and generative-AI tools (ChatGPT, Claude, Gemini).
Curiosity, coachability, and data discipline.
Swapcard’s Interview process
Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.
1. Screening Interview with a recruiter from our people team.
2. A remote exercise to demonstrate and assess your skills.
3. Manager review with your future reporting manager
4. Leadership review with one of our department leaders
5. Reference check conducted by our people team
6. Offer
Swapcard's Values
🧠 Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow—what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.
🗝️ Value-Driven: At Swapcard, we focus on making each decision count by prioritising outcomes that create meaningful value for our customers, team members, and partners.
💚 Human: At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We’re driven by a strong team spirit and a shared goal of building meaningful connections—both through our product and within our team.
✊ Resilient: We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.
👑 Ownership: At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it's about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.
Benefits & Reasons to Join Swapcard
- International team with 40+ nationalities (more on the way!) 🌍
- Remote-first policy with headquarters in Paris 🗼
- Thriving startup with career growth opportunities 🪴
- Open-minded culture that appreciates differences 👽
- Feedback-driven, supportive & curious team with a DIY mindset 🤔 🛠
- Generous Paid Time Off to ensure you have time for what matters most ❤️🏡
- Remote perks designed to optimize your working experience 🎁
- In-person social gatherings to celebrate our achievements 🏝️
- 100% of your health insurance contribution paid by Swapcard 🏥
- Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup) 🖇️
- Co-working space budget to support remote work in professional environments 💼
- Learning budget to help you develop new and existing skills 🤓
- Mental health care initiatives to support your well-being 🧘
Equal Opportunity
Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran
