At Pylon, we're building the future of B2B Post Sales.
Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success.
We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 1300 B2B companies trusting Pylon to power their customer support and success.
Our GTM tech stack includes tools like Salesforce, Amplemarket, Clay, Default, Pylon, and Equals.
What You’ll Do 📌
Pipeline Building: Purely outbound. You will book meetings for all of our AEs, no 1:1 pairing for now.
Prospecting: Research target accounts and create account lists that you will outbound (150-1000 employees).
Qualify Leads: You won’t be qualifying leads over calls or running discovery. We expect you to outbound to companies that are a fit.
Book Meetings: It’s not super vital how you book meetings. LinkedIn, Cold-calling, email, smoke signal, doesn’t matter. We do expect a well rounded individual that has the ability to book across multiple channels.
Collaboration: You will work with the AE team on messaging, feedback, etc. but this is not a hand holding position. You will also work with our founder who leads all GTM.
Build from Scratch: We have playbooks, messaging, and sequences that work. But we want you to build what you know works or develop new strategies. The world is literally yours: SFDC is clean and open (no torched accounts), companies are fed up with the status quo, and customers love us.
Who You Are 💼
1+/- years of experience in an SDR or BDR role, including internships.
Quota hitter. Your motivation should not just be to hit your number but also crush it.
You’re agile. This attribute isn’t required to book a meeting but it is required to keep someone on the phone. If you can think on your feet and have the right responses (not just phone) at the right time, we want you.
You’re fast. You don’t need to be a Pylon expert overnight but we are looking for someone who can understand the problem we are solving quickly.
Experienced with a sales stack (SFDC, Amplemarket (or any other engagement tool), etc.)
Our perks
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend
More about Pylon
Traction: Have 1800+ customers and growing fast
Funding: In addition to investment from Y Combinator and General Catalyst, a16z we just announced our Series B ($51M total raised)
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 120+ and growing!
Skills Required
- Approximately 1 year of SDR or BDR experience, including internships
- Demonstrated quota achievement
- Ability to adapt and think quickly during prospect interactions
- Ability to quickly understand the customer problem being solved
- Experience with a sales technology stack, including Salesforce and an engagement tool such as Amplemarket
- Ability to prospect and book meetings across multiple channels
What We Do
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
