The Role
Identify, qualify, and nurture inbound and outbound B2C leads interested in technology certifications. Schedule appointments, conduct follow-ups, manage prospect activity in CRM systems, collaborate on outreach strategies, attend virtual events, monitor industry trends, and report on pipeline health and conversion performance.
Summary Generated by Built In
Sales Development Representative
Job Title: Sales Development Representative
Location: Remote
Shift Timing: 10 AM - 7PM
Employment Type: Full-Time
About AI Certs: AI Certs is a leader in integrating AI with Blockchain technology in certification programs, setting global standards in tech education. Committed to empowering individuals with cutting-edge knowledge, AI Certs aims to certify a billion people, making a substantial social impact and shaping the future of technology. Headquartered in New York, we operate globally, providing transformative education and certifications to professionals and organizations worldwide.
Key Responsibilities:- Identify and engage potential customers interested in tech certifications.
- Qualify inbound and outbound leads to build a strong sales pipeline.
- Schedule appointments, conduct follow-ups, and nurture prospects.
- Collaborate with the sales team to develop effective outreach strategies.
- Utilize CRM software to manage leads, track progress, and update activities.
- Stay informed about industry trends, competitor activities, and market needs.
- Attend virtual events and webinars to engage with prospects and build relationships.
- Provide weekly reports on sales activities, pipeline health, and conversion rates.
- 2-3 years of experience in B2C sales or customer service.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot).
- Excellent verbal and written communication skills.
- Ability to build relationships and convert leads into paying customers.
- Knowledge of sales strategies, objection handling, and negotiation techniques.
- Strong time management, organizational skills, and self-motivation.
- Ability to work independently and collaborate with a team.
- Bachelor’s degree in business, marketing, or a related field.
- Experience in edtech or tech-related sales.
- Knowledge of AI, Blockchain, or technology certifications.
Why Join Us?
- Work with a high-performing international team in a dynamic, rapidly growing company.
- Make a significant impact by contributing to the most disruptive technologies of AI and Blockchain.
- Enjoy the flexibility and convenience of a fully remote role.
- Attractive compensation package with performance-based incentives.
- Collaborative and innovative environment offering ample opportunities for professional growth and development.
Skills Required
- 2-3 years of experience in B2C sales or customer service
- Proficiency in CRM tools such as Salesforce or HubSpot
- Excellent verbal and written communication skills
- Ability to build relationships and convert leads into paying customers
- Knowledge of sales strategies, objection handling, and negotiation techniques
- Strong time management and organizational skills
- Self-motivation and ability to work independently and collaboratively
- Bachelor’s degree in business, marketing, or a related field
- Experience in edtech or technology-related sales
- Knowledge of AI, Blockchain, or technology certifications
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The Company
