Sales Development Manager
First impressions count. But you know that ... because you've managed sales development teams that introduce new offerings to prospects hundreds of times a day. Heck...somewhere along the way you did it yourself.
Those teams may have gone by a different name: BDRs, SDRs or inside sales. At Fixify we've got our eye on the long game. Our customers need to be able to trust us, and that starts the second you or someone on your team talks to them about becoming a customer. No pushy tactics. Just real conversations, real value, and a real shot at creating lifelong customers.
Are you fired up about building a sales development function from the ground up — and doing it in a new way? Excited about the energy that comes from working at an early-stage company? Or maybe you just love selling a product you believe in. If you find yourself nodding, we should talk.
What Fixify can do for you
- Give you the space to manage and grow a high-performing team of SDRs.
- Support you and the SDR team with a modern tech stack.
- Surround you with highly collaborative sales, marketing and an executive team that knows the act of creating a long-term customer starts with building trust during your team’s initial outreach.
- Surprise you with the capability of our team and our willingness to creatively support your efforts, whether that's via teaching you about Fixify, creating new content or investing in tech you need.
- Give you the opportunity to shine as you scale what we've already built, and open new directions for us to explore to create as many customers as we possibly can.
What you can do for Fixify
- Manage and lead a sales development team that finds and nurtures early-stage sales opportunities in a way that preserves what we believe in while meeting or exceeding our business goals.
- Define a personalized but repeatable process for engaging and nurturing inbound prospects generated by marketing and provide feedback so we can improve our pipeline generation effectiveness.
- Collaborate with marketing to develop and refine outbound account based marketing (ABM) programs that engage target accounts using a combination of email, phone and direct mail.
- Work closely with sales leadership to ensure everyone knows who's on first so prospects experience a flawless handoff process and don’t have to re-explain things as the relationship is transitioned to the outside sales rep.
- Attract, enable, motivate and coach a passionate team while equipping them with the tech they need to eliminate drudge work from their queues.
- Craft weekly, monthly and quarterly reports using HubSpot as the system of record so we know how we're doing (and how we can do better).
- Create career paths for your team into other roles at Fixify as we grow.
What you should bring with you
- Success managing innovative inside sales or sales development teams in business-to-business sales environments.
- A passion for building a client-focused sales culture full of positive energy and built on integrity, creativity and transparency.
- Experience developing incentive compensation plans, metrics, reports and executive dashboards.
- Experience with and opinions about what a modern sales and marketing tech stack looks like.
- 5 years sales-related experience including at least 2 years as an SDR Team Lead or SDR Manager managing 4 or more SDRs.
Top Skills
What We Do
Fixify is a new take on the IT help desk!! We take on the work that’s bogging internal IT teams down using a combination of tech and talented analysts that deliver an IT help desk experience tailored to each company’s environment, workflows and people.
