🌟 Join Team M*CARBO! Your Gateway to a Fulfilling Career in the Firearm Industry! 🌟
Job Title: Sales & Customer Support Specialist
Location: Full-time, In-Person | Mon-Fri, 8:00 am - 4:00 pm
Who We Are:
M*CARBO is a Veteran-Owned, trailblazing Firearm Parts Manufacturer. We're a powerhouse of innovation and quality, backed by a passionate team. Join us and become part of an industry revolution!
Why Work With Us?
- Competitive Pay & Fabulous Benefits!
- Thriving Company Culture: Think "Can-Do Attitude" & Team Spirit!
- Your chance to be a key player in a fast-paced, rapidly growing environment!
Key Responsibilities:
- Engage with customers via phone, email, and live chat to provide product information, and support, and guide them through the buying process.
- Resolve customer issues and complaints with empathy and efficiency, ensuring their satisfaction and loyalty.
- Meet and exceed sales targets, contributing to the company's revenue growth.
- Maintain up-to-date knowledge of our products, services, and market trends to provide accurate information to customers.
- Gather customer feedback and collaborate with the product and marketing teams to enhance our offerings and customer experience.
- Process orders, forms, applications, and requests diligently and accurately.
- Participate in training sessions to improve your skills and knowledge continuously.
Qualifications:
- Proven experience in sales, customer service, or a related field.
- Excellent communication skills, both verbal and written, with the ability to engage customers positively.
- Strong problem-solving skills and the ability to handle complaints and emergencies calmly and efficiently.
- Familiarity with CRM systems and practices, as well as proficiency in MS Office and relevant computer software.
- A team player with a customer-oriented approach.
- Must have Firearm Knowledge
Physical Demands:
Occasional lifting (up to 50lbs), and possible travel for trade shows.
Perks:
Health Benefits, 401(k), and Paid Time Off.
🔥 Ready to Ignite Your Career? Send in your resume and cover letter now! 🔥
What We Do
Type 7 FFL - Firearms Manufacturer - Type 2 SOT
Specializing in Unique & Innovative Solutions to Increase Firearm Reliability & Performance!
Dynamic CNC Machining capabilities with 4th & 5th Axis / Rapid Prototyping.
Careers Page: https://mcarbo.applytojob.com/apply
Since 2012, M*CARBO has been designing and manufacturing American made Competition Parts for Superior Riflemen that demand Match Grade Performance & Accuracy out of their Firearms. We're a Veteran Owned & Operated Business that continues to Support the Constitution of the United States and those who protect and preserve the freedoms we happily enjoy on a daily basis. From the very beginning M*CARBO has been radically changing the firearms industry with new and innovative solutions to eliminate heavy factory triggers and empower shooters to be deadly accurate. We take pride in the fact that all of our products are made here in America and we stand behind everything we make with a 100% Lifetime Guarantee.
M*CARBO leads from the front as we have completely redefined customer service within the firearms industry by treating customers as Brothers. We're constantly collaborating with the M*CARBO Brotherhood who is just as passionate as we are to completely revolutionize the firearms industry with affordable solutions to real factory equipment problems. Factory problems that are a result of cheap foreign manufacturing, political pressure and corporate structure that has completely removed itself from the customer experience. M*CARBO can be spelled MCARBO or M-CARBO but we prefer M*CARBO and is pronounced M...CAR...BO. M*CARBO stands for Military CARbine BrOtherhood.
As a Veteran Owned and Operated Business we're just as passionate about Supporting our Troops in any way possible; it's why we work so hard to be the best of the best within the industry. The more successful we are, the more successfully we can support those who stand ready to give everything they have in defense of our Great Nation
