Sales & Customer Support (Spanish)

Posted 9 Hours Ago
Be an Early Applicant
Hiring Remotely in VE
Remote
Junior
Fintech • Financial Services
The Role
Handle Spanish chat-based inbound leads using provided scripts, adapt messaging to customer needs, manage multiple concurrent conversations, ensure high-quality service and long-term relationships, coordinate internally in English, and apply mandatory forex trading knowledge while working independently.
Summary Generated by Built In

About Us

At Falcon Funded, we help traders unlock their full potential. Our mission is to empower disciplined, consistent individuals with the capital, tools, and structure they need to succeed in the financial markets. We're not just a funding platform, we're building a brand that inspires, educates, and visually engages a global trading community.

Your Responsibilities

  • Conduct Spanish chat-based conversations with potential inbound leads

  • Use our scripts as a foundation, but adapt your approach to the needs of each customer

  • Ensure a high-quality customer experience and build long-term relationships

Your Profile

  • Proven success in chat-based sales or comparable sales experience, at least 2 years

  • Fluent Spanish for client communication and good level of English for internal coordination

  • Ability to manage multiple customer interactions at the same time

  • Forex trading knowledge is mandatory

  • A self-starter personality with responsibility and the ability to work independently

What We Offer

  • 100% remote work

  • Transparent processes: clear expectations, structured onboarding, and continuous support

  • International company culture: dynamic team from various countries with open communication

  • Team spirit & motivation: regular online activities and an inspiring work environment

Skills Required

  • At least 2 years of chat-based sales or comparable sales experience
  • Fluent Spanish for client communication
  • Good level of English for internal coordination
  • Ability to manage multiple customer interactions simultaneously
  • Forex trading knowledge
  • Self-starter personality with ability to work independently
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The Company
125 Employees
Year Founded: 2022

What We Do

Falcon Funded is a proprietary trading firm that provides aspiring traders with the opportunity to access capital. Through a challenge-based evaluation process focusing on profit targets and risk management, successful traders can become funded, trading a variety of assets including forex, metals, indices, and cryptocurrencies, while earning a significant profit share of up to 90% of their earnings.

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