The Role
Support Territory Sales Managers by handling inbound customer enquiries, developing quotes, maintaining pricing and credit limits, following up leads, managing the sales pipeline, upselling/cross-selling, tracking KPIs, and ensuring process compliance to deliver excellent customer service.
Summary Generated by Built In
About Breedon Group:
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Position Overview:
We are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our distribution team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.
We are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our distribution team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.
Key Responsibilities
- Proactively follow up new leads and referrals generated from the Territory Sales Manager
- Lead customer conversations which enable discussions into future opportunities
- Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline
- Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution
- Develop accurate pricing and quotations for customers and capture within Breedon’s systems
- Proactively maintain product knowledge expertise ensuring you understand Breedon’s products and can recommend the best solutions to customers actively upselling and cross selling where appropriate
- Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system
- Manage customer credit limits, proactively anticipating and communicating to enable smooth flow
- Adopt the Breedon way of working and ensure process adherence and compliance to SOP’s
- Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business
- Regularly review KPIs to ensure achievement of plan objectives and targets (budgets).
- Provide updates on performance
- Provide input which informs local Marketing initiatives.
Skills, Knowledge & Expertise
- Experience operating in a proactive sales, lead generation and account management role
- A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
- You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers
- You’ll enjoy managing competing priorities and a dynamic work environment
- You have a natural curiosity in others and like to continuously learn about our products and services
- Highly effective communicator and facilitator, able to collaborate across teams and levels
- Ability to develop strong and lasting customer relationships & value-added solutions
- Strong organisational and multitasking skills
- Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
- Strong verbal and written communication
- Attention to detail and a right first time attitude.
Benefits
- A tailored, competitive salary
- Company Pension Scheme
- 33 days annual leave, inclusive of bank holidays
- Share Saver Scheme participation
- Company Life Assurance Scheme
- Access to our Employee Assistance Programme for health and wellbeing support
- Discounts on a wide range of products through our employee benefits platform
- Broad learning opportunities and career progression pathways.
Diversity Statement:
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us:
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us:
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
Application Process:
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
About
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.
Skills Required
- Experience in proactive sales, lead generation, and account management
- Self-starter with commercial focus and ownership of performance
- Ability to build and maintain strong customer relationships
- Strong organisational and multitasking skills; ability to manage competing priorities
- Proficient in MS Office (Word, Excel and PowerPoint)
- Experience with CRM software
- Ability to develop accurate pricing and quotations and capture them in systems
- Strong verbal and written communication skills
- Attention to detail and a 'right first time' attitude
- Commercial acumen including upselling and cross-selling where appropriate
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The Company
What We Do
Breedon Group is a leading vertically-integrated international construction materials group operating in Great Britain, Ireland, and the United States. They supply essential building materials—including aggregates, cement, ready-mixed concrete, and asphalt—to a diversified network of customers across infrastructure, housebuilding, and commercial end-markets. Their business model focuses on creating sustainable value through the production and supply of high-quality construction materials and surfacing solutions.
