Sales Coordinator

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for a Sales Coordinator for our Alternative Channels!

This is a full-time, on-site position at our Champaign, Illinois location. Working hours are Monday-Friday 8am-5pm.

Typical pay for this position is $40,000-$55,000 annually. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

The Sales Coordinator is a newly created role supporting the Alternative Channel Business Manager in driving new business opportunities, managing customer relationships, and executing sales strategies within non-traditional hobby and specialty retail channels. This individual will report directly to the Business Manager, who works remotely, with in-person collaboration during scheduled bi-weekly office visits.

This position is ideal for a high-performing inside sales professional looking to gain experience in a consumer products environment and develop a broad skill set in sales operations, account management, and data-driven decision-making. The Sales Coordinator will play a key role in shaping processes, supporting new initiatives, and establishing best practices within the Alternative Channel. Responsibilities include accurate order processing, initiative-taking management of sales and customer data, and maintaining clear communication with internal teams and external customers.

The Sales Coordinator participates in weekly 1:1 meetings, collaborates on setting weekly goals, and provides updates on key activities and progress, ensuring alignment with overall sales objectives and supporting continuous improvement. The role also includes supporting trade shows, customer events, and other business activities, and serving as a point of contact in the Business Manager’s absence.

Roles/Responsibilities

• Support the Alternative Channel Business Manager in planning and executing sales strategies to achieve revenue and growth targets.
• Assist in managing and developing key customer accounts, maintaining long-term relationships, and ensuring high levels of customer satisfaction.
• Identify new business opportunities through prospecting, lead generation, and market research.
• Collaborate with the sales team to prepare proposals, presentations, and sales reporting. · Track internal and point-of-sale performance metrics, providing regular updates to management.
• Participate in sales meetings, pipeline reviews, and forecasting activities.
• Coordinate with marketing, operations, and customer support teams to ensure seamless customer experience.
• Ensure compliance with company policies, pricing guidelines, and sales processes.
• Verify and process inbound orders according to Horizon Hobby guidelines to ensure accuracy and completeness.
• Maintain data integrity across CRM, ERP, and other sales systems, proactively identifying discrepancies and ensuring clean, actionable data.
• Serve as a point of contact in the absence of the Business Manager, maintaining continuity of communication, order management, and customer engagement.
• Support trade shows, customer events, and other business activities as needed, with travel scheduled in advance.
• Participate in weekly 1:1 meetings, collaborate on setting weekly goals, and provide updates on key activities and progress.
• Performs other duties as assigned within the scope of the position.
• Assist in managing and developing key customer accounts, maintaining long-term relationships, and ensuring high levels of customer satisfaction.

Education/Experience

• Bachelor’s degree in business, Marketing, Sales, or related field.
• 1–2 years of experience in inside sales, business development, or account management,
• Preferably knowledge in a consumer products environment, ideally within toys, hobbies, or related industries.
• Proven ability to meet or exceed sales targets.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze sales data and prepare reports.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams), Oracle ERP, CRM systems, and Canva

Benefits and other perks

• Medical, Dental, Vision 
• HSA and FSA options 
• Short-Term and Long-Term Disability Insurance 
• Life Insurance and Supplemental Life Insurance 
• 401(k) with a company match 
• Paid Time Off 
• Paid Holidays 
• Internal Rewards 
• Discounts on Products 
• Additional Coverage such as accident, critical, hospital and pet insurance.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time.  In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.