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The Gogo Business Aviation is looking for a Sales Coordinator who outshines in coordinating sales orders, return orders, and general dealer/customer requests. This involves processing purchase orders into the company's Order Entry and tracking system, maintaining close communication and coordination with Gogo RSMs, OEM Managers, Technical and Customer Support, Production/Shipping, and assisting departments. It is essential always to ensure high accuracy and responsiveness and be flexible to meet the changing needs of customers and the company. The position also involves providing internal support to Gogo Sales and Marketing Teams.
COME ON BOARD THE GOGO BUSINESS AVIATION SALES OPERATIONS TEAM!
How will you make a difference?
Coordinate and enter all orders received via email and/or online
OEM and RSM Support – process orders, RMA’s, credit memos, mailings, and material and sales literature distribution
Respond to dealer/customer requests swiftly and efficiently
Work with the Inside Sales team to complete projects needed and provide backup as necessary
Stay informed and updated on Navision, Salesforce, and other tools used in Inside Sales
Attend all training as required for the position
Assist with coordinating paperwork for dealer contracts and follow through on the process
Stay informed and educated on all AS9100 processes as required in Inside Sales
Assist in Dealer and Customer mailings
Assist in distributing any sales leads through general email boxes or phones.
Establish and maintain relationships with Dealer and OEM Buyers
Be familiar with existing Dealer and OEM contracts
Perform other related duties as required/assigned
Qualifications
Associate degree in a related field or equivalent work experience
Some experience in business aviation sales, sales support, customer service, or inside sales roles.
Willing to train in the Broomfield, Colorado office Monday through Friday for the first 3-4 weeks and then transition to work in a hybrid environment (2-3 days in the office).
Ability to travel occasionally
Required Skills, Talents & Experience
Outstanding written and verbal communication skills
Customer-focused experience
Ability and willingness to learn and apply new concepts
Thrive in a fast-paced, changing environment
Team-oriented with a friendly and approachable demeanor at all levels
Strong attention to detail and organizational skills
Analyze situations, identify problems, recommend solutions, and evaluate outcome
Represent Gogo positively and professionally
Handle highly confidential information appropriately
Works independently; self-motivated
Preferred Skills, Talents & Experience
Working knowledge of Microsoft Office products, Navision and Salesforce
Equal Pay Disclosure(s)
Base Pay:
25.20 - 31.50 USD HourlyTarget Annual Short-Term Incentive:
Bonus Plan at 5% (% of Annualized Base Pay)Eligible for Incentive Stock Program:
YesBenefits:
Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.
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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.
Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.
The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).
Top Skills
What the Team is Saying
What We Do
Gogo Business Aviation is the world’s leading provider of broadband connectivity services for the business aviation market. We offer a customizable suite of smart cabin systems for highly integrated connectivity, inflight entertainment, and voice solutions – innovations that help people in the air stay fully connected to their work, life and entertainment on the ground.
Gogo created the inflight connectivity revolution, and we continue to be the driving force behind breakthroughs that redefine the inflight experience for business aviation passengers, pilots, and operators, with technologies like our Gogo AVANCE platform, the first 5G network for business aviation, our global broadband solution, and our best-in-class customer service. We do it all: Networks, Systems, Services, and Support.
With a comprehensive product portfolio like this one, Gogo Business Aviation leads the industry in the latest technology and introduces new functionality that has never been created before.
Situated in Broomfield, Colorado, between Denver and Boulder, Gogo Business Aviation is also a world-class company with a working culture to match. At Gogo, our employees are our greatest asset, keeping us innovative and passionate. Our employees contribute to the success of the company while maintaining the flexibility to work towards their own professional and personal goals.
If you are a someone with big ideas that wants to work for an industry-leading aviation technology company, check out our careers website at https://business.gogoair.com/careers/.
Why Work With Us
By working here, you’ll be part of revolutionizing inflight connectivity for the business aviation market alongside top-notch people. Operating as One Team, we are focused on our mission and propelled by our talented group of professionals. Join our team and work on industry-leading projects and make a meaningful impact from day one.
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Gogo Offices
OnSite Workspace
We offer flexible working opportunities as a method to promote work-life balance and to have a positive impact on our employee’s experience.
