Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.
Job DescriptionWe are seeking a detail-oriented and highly organized Sales Coordinator to join our dynamic team. As the Sales Coordinator, you will provide crucial support to both our customers and sales team, ensuring seamless operations throughout the order-to-cash process and related activities. If you excel at multitasking, have exceptional attention to detail, and thrive on providing outstanding service, we want to hear from you!
What you will be responsible for:
Order-to-Cash Lifecycle Support:
- Manage the full order-to-cash process using NetSuite ERP, including order entry, invoicing, credit memos, and resolution of billing discrepancies.
- Collaborate closely with Finance, Pricing, and other internal teams to optimize order processing and account management workflows.
Surgeon and Healthcare Facility Onboarding:
- Oversee the addition of new surgeons and healthcare facilities into Treace’s systems to ensure seamless product access.
Customer Support and Communication:
- Serve as a primary point of contact for both internal and external customers, addressing general inquiries via phone and email.
- Resolve product or service-related issues promptly, ensuring positive customer relations and satisfaction.
- Onboard new distributors, facilitating their integration into Treace systems and ensuring smooth operational collaboration.
Inventory Management and Orders:
- Place inventory orders for customers, distributors, and employees as needed, ensuring accurate and timely fulfillment.
- Assist in sales and inventory analysis, providing insights and reports for internal use and decision-making.
- Process product returns and credits in compliance with established departmental policies and procedures.
Qualifications
- High School Diploma or equivalent preferred.
- Three (3) years’ experience in a team-focused office setting supporting a sales team.
- Medical device experience or knowledge a plus.
All your information will be kept confidential according to EEO guidelines.
Treace's Privacy Policy
It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer
Treace is a drug free employer.
Top Skills
What We Do
Treace Medical Concepts, Inc. is a medical technology company with the goal of advancing the standard of care for the surgical management of bunion deformities and related midfoot correction. Bunions are complex 3-dimensional deformities that originate from an unstable joint in the middle of the foot and affect approximately 67 million Americans1, of which Treace estimates 1.1 million are annual surgical candidates. Treace Medical has pioneered and patented the Lapiplasty® 3D Bunion Correction® system – a combination of instruments, implants, and surgical methods designed to surgically correct all 3 planes of the bunion deformity and secure the unstable joint, addressing the root cause2,3 of the bunion. At Treace Medical Concepts, Inc., our mission is to advance the standard of care for the surgical management of bunions and related midfoot deformities. Treace Medical offers the Adductoplasty® System, the Hammertoe PEEK Fixation System, the SpeedPlate™ System, and other ancillary
The content herein is for informational purposes and intended for healthcare professionals only. Treace Medical Concepts, Inc. does not dispense medical advice. A surgeon should rely on his or her own professional clinical judgment when deciding whether to use a specific product when treating a particular patient. Prior to use of the device, the surgeon should refer to the instructions for use for complete indications, contraindications, warnings, and risks. Complete risk and benefit information: www.treace.com. Visit www.treace.com/privacy-policy for our Privacy Policy.
Treace Medical will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Treace Medical will not solicit money or banking information from applicants.
